Do you get an error message? What does it say? Or, if your program creates a session log, let us see that. Pat Asher At 02:03 AM 9/11/2010, you wrote: >I am having difficulty getting my ftp program to sign into rootsweb. I use >Cute ftp 5.0 & have used it for years with no problems. Recently my >computer died & now I have a new puter. I have all the info & passworde >re-entered into the program & I have double-checked them >all several times. I am >going nuts. It has to be something simple, I know. Any ideas?