Another thought....if you typed in your password incorrectly and saved it as a shortcut in Fetch it may be causing the error. I did this with my own account and everytime I use the shortcut I get login incorrect. I made a second shortcut with the correct password -- but still sometimes use the old one by mistake. Anyone using Fetch know how to clean out the shortcuts menu? I have tried the instructions and it doesn't work like it is supposed to. Best Wishes, Carol Hepburn chepburn@qwest.net Phoenix, AZ USA