Nel Hatcher wrote: > This is now the 4th day of my problems accessing a wide variety of RW sites, > including my inability to upload any of my files...this process is an > automatic timeout. There are widespread problems around the Internet, including alter.net, which is the main backbone into RW. > I now also have 12 people on my list experiencing anywhere from irritating > to very serious problems, including one who sent me the TraceRoute (which I > don't know how to read :-( This has been described as "not an RW problem", > but I think they must take it seriously if it affects user ability to access > sites and site admins from uploading additions/changes. > > Is anyone else experiencing these problems or can fill me in on what is > going on from RW's viewpoint? > > Thanks, > Nel > > I cannot even get into the RW homepage to contact Sysadmin. Since you can't access the website, you might forward the traceroute to helpdesk-post@rootsweb.com. Have you tried the Helpdesk by itself? It is on a separate server. http://helpdesk.rootsweb.com/ Hope this helps, Valorie PS: I can access it all, no problems. :) -- I shall allow no man to belittle my soul by making me hate him. - Booker T. Washington

you're not alone. Something happened to the backbone connecting to Rootsweb/Ancestry I'm in Salt Lake City and the tracert showed something wrong at the connection between backone 64.0.0.24 and Rootsweb/Ancestry.com And I noticed several subscribers are reporting they couldn't post at all to one of my mailing lists. David Samuelsen Valorie Zimmerman wrote: > > Nel Hatcher wrote: > > > This is now the 4th day of my problems accessing a wide variety of RW sites, > > including my inability to upload any of my files...this process is an > > automatic timeout. > > There are widespread problems around the Internet, including alter.net, > which is the main backbone into RW. > > > I now also have 12 people on my list experiencing anywhere from irritating > > to very serious problems, including one who sent me the TraceRoute (which I > > don't know how to read :-( This has been described as "not an RW problem", > > but I think they must take it seriously if it affects user ability to access > > sites and site admins from uploading additions/changes. > > > > Is anyone else experiencing these problems or can fill me in on what is > > going on from RW's viewpoint? > > > > Thanks, > > Nel > > > > I cannot even get into the RW homepage to contact Sysadmin. > > Since you can't access the website, you might forward the traceroute to > helpdesk-post@rootsweb.com. Have you tried the Helpdesk by itself? It is > on a separate server. > > http://helpdesk.rootsweb.com/ > > Hope this helps, > > Valorie > > PS: I can access it all, no problems. :) > -- > I shall allow no man to belittle my soul > by making me hate him. - Booker T. Washington > > ============================== > Ancestry.com Genealogical Databases > http://www.ancestry.com/rd/rwlist2.asp > Search over 2500 databases with one easy query!