Bill, you really will get the best help at the WorldConnect Support Board http://boards.ancestry.com/mbexec?htx=admin.board&r=rw&p=topics.rw.worldconnect The Help Desk can also help: http://helpdesk.rootsweb.com/ Valorie bill rombough wrote: > > I keep getting the same message. > > I had an other member try to upload from my user id and they got the same message, when they have no trouble with there user id can the problem be with the id account? > > Error: level=500 tag= > File doesn't seem to be a valid gedcom file, not processing: C:\My > Documents\amosR.paf > You might want to check the GEDCOM submission faq for your specific program > to learn more > If you need further help, contact the WorldConnect Support Board for help > > The other member checked the file and it was fine, remade the gedcom tryed again with the same outcome? > Can any body help me.