Cancel RootsWeb-Help-D-request@rootsweb.com wrote: > Subject: > > RootsWeb-Help-D Digest Volume 01 : Issue 4 > > Today's Topics: > #1 Re: Missed messages [Jane Goodsell <goodsell@pilot.infi] > #2 Re: Missed messages [JYoung6180@aol.com] > #3 Re: Missed messages [Jane Goodsell <goodsell@pilot.infi] > #4 Re: Missed messages ["W. David Samuelsen" <dsam@sampubc] > > Administrivia: > To unsubscribe from RootsWeb-Help-D, send a message to > > RootsWeb-Help-D-request@rootsweb.com > > that contains in the body of the message the command > > unsubscribe > > and no other text. No subject line is necessary, but if your software > requires one, just use unsubscribe in the subject, too. > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: Re: Missed messages > Date: Sat, 06 Jan 2001 14:09:26 -0500 > From: Jane Goodsell <goodsell@pilot.infi.net> > To: RootsWeb-Help-L@rootsweb.com > > Hello to all! > > I have a lady on my mailing list who says that she is not getting > all of the messages being sent to the group. She caught this when an > answer came in to a prior post she had not received. This has been > going on since before Christmas. I sent a message out to every one on > the list to see if they had noticed a problem, but I did not receive any > replies. This lady has aol, but so do several others on the list, then > why just her?? > > Any help is greatly appreciated to end this ladies lamented > suffering!! > > Jane Goodsell > Mathews Co. Mailing List > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: Re: Missed messages > Date: Sat, 6 Jan 2001 15:50:10 EST > From: JYoung6180@aol.com > To: RootsWeb-Help-L@rootsweb.com > > In a message dated 1/6/01 1:59:27 PM Eastern Standard Time, > goodsell@pilot.infi.net writes: > > > Hello to all! > > > > I have a lady on my mailing list who says that she is not getting > > all of the messages being sent to the group. She caught this when an > > answer came in to a prior post she had not received. This has been > > going on since before Christmas. I sent a message out to every one on > > the list to see if they had noticed a problem, but I did not receive any > > replies. This lady has aol, but so do several others on the list, then > > why just her?? > > > > Any help is greatly appreciated to end this ladies lamented > > suffering!! > > > Hi, Jane- > > This question would really have been better addressed to Listowners-L where > lots of experienced list admins would be able to comment, but I'll give you > my thoughts on this type situation. > > Anytime you have one list subscriber, properly subscribed, who is claiming > non-receipt of only SOME of the list messages the causes and solutions are > probably among the following reasons: > > 1) the original messages weren't sent to the list, they were sent privately, > and then the reply was posted to the list -- which serves to confuse and make > list members think they have not received all messages. The solution here is > to look in the threaded archives to piece together the messages that actually > were posted to the list and those that must have been sent privately. > > 2) intermittent problems with mail delivery to the list member's ISP > resulting in bounces or delayed receipt of mail. In these cases the solution > is to contact tech support at the ISP in question. > > 3) the list subscriber has filters in place to either block mail from a > particular list member who sent the 'missing' messages or is filtering that > person's mail into a folder where they aren't finding it. The solution here > is to check all folders and check mail program settings. (This won't be the > problem for your AOL subscriber though -- unless this subscriber has mail > from this email address blocked in her mail controls.) > > Joan > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: Re: Missed messages > Date: Sat, 06 Jan 2001 18:02:34 -0500 > From: Jane Goodsell <goodsell@pilot.infi.net> > To: RootsWeb-Help-L@rootsweb.com > > Donna and Joan: > > Thanks for the info you gave me. I have passed your > answers/suggestions on to the lady for her to read. It will give her > something to do!! Joan, I realize now I should have gone to > Listowners-L, but I am also a CC and just clicked on the wrong address. > > Thanks again, > > Jane G. > > ______________________________ > > ------------------------------------------------------------------------ > > Subject: Re: Missed messages > Date: Sat, 06 Jan 2001 19:17:00 -0700 > From: "W. David Samuelsen" <dsam@sampubco.com> > To: RootsWeb-Help-L@rootsweb.com > > and you forgot two more.... Interactive search and webtreaded search > of archived messages. > > David > > JYoung6180@aol.com wrote: > > > > In a message dated 1/6/01 1:59:27 PM Eastern Standard Time, > > goodsell@pilot.infi.net writes: > > > > > Hello to all! > > > > > > I have a lady on my mailing list who says that she is not getting > > > all of the messages being sent to the group. She caught this when an > > > answer came in to a prior post she had not received. This has been > > > going on since before Christmas. I sent a message out to every one on > > > the list to see if they had noticed a problem, but I did not receive any > > > replies. This lady has aol, but so do several others on the list, then > > > why just her?? > > > > > > Any help is greatly appreciated to end this ladies lamented > > > suffering!! > > > > > Hi, Jane- > > > > This question would really have been better addressed to Listowners-L where > > lots of experienced list admins would be able to comment, but I'll give you > > my thoughts on this type situation. > > > > Anytime you have one list subscriber, properly subscribed, who is claiming > > non-receipt of only SOME of the list messages the causes and solutions are > > probably among the following reasons: > > > > 1) the original messages weren't sent to the list, they were sent privately, > > and then the reply was posted to the list -- which serves to confuse and make > > list members think they have not received all messages. The solution here is > > to look in the threaded archives to piece together the messages that actually > > were posted to the list and those that must have been sent privately. > > > > 2) intermittent problems with mail delivery to the list member's ISP > > resulting in bounces or delayed receipt of mail. In these cases the solution > > is to contact tech support at the ISP in question. > > > > 3) the list subscriber has filters in place to either block mail from a > > particular list member who sent the 'missing' messages or is filtering that > > person's mail into a folder where they aren't finding it. The solution here > > is to check all folders and check mail program settings. (This won't be the > > problem for your AOL subscriber though -- unless this subscriber has mail > > from this email address blocked in her mail controls.) > > > > Joan > > > > ============================== > > Visit Ancestry.com for a FREE 14-Day Trial and enjoy access to the #1 > > Source for Family History Online. Go to: > > http://www.ancestry.com/subscribe/subscribetrial1y.asp?sourcecode=F11HB