Hi, Allison- Regarding issue #1. I'm assuming the USGW list to which you refer is a CC list for AL that the SC of the project maintains that is hosted by RootsWeb? If so, I'll assume that all CCs are required to be subscribed to the list and, if so, you need to contact the SC -- and if he does not respond, write to the NC. There really isn't anything RootsWeb can do to make the SC resub you to the list if he is manually approving new subscriptions. On your end--make sure your spam filters and those of your ISP are NOT blocking mail from the SC or mail from the list. He may be resubbing you and you may be blocking mail and/or you may be blocking his attempts to contact you. Check filters to be sure that isn't happening. Issue #2 concerning the RootsWeb Review. There are some instances where you can show as subscribed on your end and yet have been unsubbed due to bouncing email or spam filters blocking the RootsWeb Review. If you contact the RootsWeb HelpDesk and explain that you are not receiving the newsletter but show as being subbed--they can check this out with the distributor. Some time back the RWR changed its distribution method so that the newsletter is distributed by a third party. This could have resulted your ISP or your filters blocking the delivery--and if this happened it could have created a problem for you. The fact that you are not getting a reply from the SC AND not receiving the RootsWeb Review make me tend to suspect that filters on your end or at your ISP could be causing both problems with your receipt of emails. Joan ---------------------- [Allison Saxman] I have been monitoring all these changes that have come up in the last few months and I have not gotten resolution to several things... 1. 3 years ago, my ISP changed it's spam filtering and for one day, all rootsweb emails (lists, subscriptions, etc) bounced - rootweb, per its policy, automatically deleted me from all of my lists. That I understood, wasn't their fault, and I re-sub'd to all lists that I could. However, because I'm an AL CC (2 counties), I could only be manually re-sub'd to that list by the AL SC. I emailed him then and he never re-sub'd me (there was little traffic so I wasn't really concerned). I also emailed him about the death of my co-CC for one county, asking for a replacement to be appointed - again - 4 years later, still no response to repeated emails. Now, he's moved the AL main AlGenWeb page. I haven't yet decided whether or not to move my two AlGenWeb sites but likely will decide based on the response I get to this email. And yes, the failure of my SC to resub me is a USGENWEB problem not Rootsweb. 2. All that said, I have been a long-time subscriber to "Rootsweb Review." I haven't received an issue for many months. I thought it was discontinued until a few days ago I discovered the archives. I double-checked my subscriptions - I'm subscribed, according to the website, but haven't received either text or html versions of the "e-zine" since at least last fall. How can I show as being subscribed and never get an email? Things are in turmoil, as far as I can tell. And I have to add...I am a long-time ancestry.com subscriber. I have the "world" subscription. I am a major researcher not only for my and my husband's families, but am a member of the DAR and use it almost daily. It is not perfect, but makes my job and my "hobby/obsession' easier for me. But I am extremely concerned about the recent events. I have not yet pulled my websites but am on the verge of doing so because I don't think the "volunteer" sites are being respected any longer. Please, if anyone knows how I can solve either of my above technical problems, let me know. Best wishes, Allison Saxman CC - Lamar Co, AlGenWeb CC - Marion Co. AlGenWeb **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

Hello Wendy, I owe the woman money for having done research. All of a sudden I can no longer reach her. Comcast tried and said the email went through. Another friend in England tried and bounced back 3 times, I have tried sending e-mails. It's been a problem for about 2 weeks now. Thank you for your interest. Therese -------------- Original message -------------- From: Wendy Howard <[email protected]> > Hi Therese, > > "Why are my emails not getting to"Janet Roworth" > > > Do you mean emails you send directly to that address, or list posts? > What makes you think they're not getting through - do you receive a > notice to say they're not? If so, please provide the details from one > of those notices. > > Specific information is needed to give you specific help. :-) > > Kind Regards, > Wendy Howard > -- > Kaiwaka, Northland, New Zealand > http://freepages.genealogy.rootsweb.com/~wendyh65/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message

Thanks Joan for the info but I have tried removing the angle bracket. Currently my pc is all messed up. I have been told MS loaded a update. I cannot even get the whole screen. On the right there is half page informing me of problems. ...you know 1.2.3. maybe disconnected,etc. Thank you anyhow for your interest in helping. Therese -------------- Original message -------------- From: [email protected] > therese- > > Are you including that leading angle bracket "<" in the address when trying > to send mail to this address? If so, remove it and try the address WITHOUT > the bracket. > > Joan > ----------------------- > > Why are my emails not getting to"Janet Roworth" > > > Therese > USA > > > > > **************Create a Home Theater Like the Pros. Watch the video on AOL > Home. > (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030 > 000000001) > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message

[Allison Saxman] I have been monitoring all these changes that have come up in the last few months and I have not gotten resolution to several things... 1. 3 years ago, my ISP changed it's spam filtering and for one day, all rootsweb emails (lists, subscriptions, etc) bounced - rootweb, per its policy, automatically deleted me from all of my lists. That I understood, wasn't their fault, and I re-sub'd to all lists that I could. However, because I'm an AL CC (2 counties), I could only be manually re-sub'd to that list by the AL SC. I emailed him then and he never re-sub'd me (there was little traffic so I wasn't really concerned). I also emailed him about the death of my co-CC for one county, asking for a replacement to be appointed - again - 4 years later, still no response to repeated emails. Now, he's moved the AL main AlGenWeb page. I haven't yet decided whether or not to move my two AlGenWeb sites but likely will decide based on the response I get to this email. And yes, the failure of my SC to resub me is a USGENWEB problem not Rootsweb. 2. All that said, I have been a long-time subscriber to "Rootsweb Review." I haven't received an issue for many months. I thought it was discontinued until a few days ago I discovered the archives. I double-checked my subscriptions - I'm subscribed, according to the website, but haven't received either text or html versions of the "e-zine" since at least last fall. How can I show as being subscribed and never get an email? Things are in turmoil, as far as I can tell. And I have to add...I am a long-time ancestry.com subscriber. I have the "world" subscription. I am a major researcher not only for my and my husband's families, but am a member of the DAR and use it almost daily. It is not perfect, but makes my job and my "hobby/obsession' easier for me. But I am extremely concerned about the recent events. I have not yet pulled my websites but am on the verge of doing so because I don't think the "volunteer" sites are being respected any longer. Please, if anyone knows how I can solve either of my above technical problems, let me know. Best wishes, Allison Saxman CC - Lamar Co, AlGenWeb CC - Marion Co. AlGenWeb

Why are my emails not getting to"Janet Roworth" <[email protected] Therese USA

John- You are right! Both bounces do show: for < [email protected]> All I saw was Hatcher and @rootsweb.com (in the received from line for the list) and didn't look beyond Hatcher in the other Received From lines--good catch. Joan ------------------ Apparently [email protected] is forwarding email to that bogus charter.com address. Look for [email protected] in your subscriber list and unsubscribe it and this problem should go away. John **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

therese- Are you including that leading angle bracket "<" in the address when trying to send mail to this address? If so, remove it and try the address WITHOUT the bracket. Joan ----------------------- Why are my emails not getting to"Janet Roworth" <[email protected] Therese USA **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

Nel- This is better but the HEADERS are still being truncated for some reason and that is why you are not seeing the ERRORS TO header field which you NEED to see to find the subscribed address generating these bounces. Is there something in your email program or at your ISP that is resulting in the truncated headers? If you would check these bounces to see if one might contain the ERRORS TO header field that would be my suggetion for finding your bouncer. This DOES appear to be a legit case of a list member's email bouncing even if the final recipient isn't the subscribed address. If you need further help with this you can contact me privately. Joan ------------------- In-Reply-To: <[email protected]> References: <[email protected]> <[email protected]> MIME-Version: 1.0 X-OriginalArrivalTime: 27 Mar 2008 13:54:36.0494 (UTC) [message truncated] **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

On Sat, 29 Mar 2008, nelhatch <[email protected]> wrote: > > I checked more of them and they're all different EXCEPT for the > first 3 lines - the unknown user. Here's another one. I receive > this bounce every time anyone posts to the list and it's been going > on for many months. I have the answer. See below. > ------------------------- > Unknown user: [email protected] > > RCPT TO generated following response: > 550 Invalid recipient: <[email protected]> > > Original message follows. I have repaired the missing indentation, below, for readablility. > Received: from SMTP32-FWD by mail1.myexcel.com > (SMTP32) id AA75401750000EF4B; Thu, 27 Mar 2008 07:55:32 -0600 > Received: from excelrelay.ispnetbilling.com [216.126.204.51] > by mail1.myexcel.com with ESMTP > (SMTPD-8.22) id A75408BC; Thu, 27 Mar 2008 07:55:32 -0600 > Received: from psmtp.com (exprod6mx231.postini.com [64.18.1.131]) > by excelrelay.ispnetbilling.com (Postfix) with SMTP id CD698180713 > for <[email protected]> Thu, 27 Mar 2008 07:55:31 -0600 (MDT) > Received: from source ([66.43.27.40]) > by exprod6mx231.postini.com ([64.18.5.10]) > with SMTP; Thu, 27 Mar 2008 09:55:31 EDT > Received: from lists3.rootsweb.com (localhost.localdomain [127.0.0.1]) > by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id m2RDtQvm002639 > for <[email protected]> Thu, 27 Mar 2008 07:55:30 -0600 > Received: from mail3.rootsweb.com (mail3.rootsweb.com [192.168.65.46]) > by lists3.rootsweb.com (8.13.8/8.13.8) with ESMTP id m2RDtPdN002631 > for <[email protected]> Thu, 27 Mar 2008 07:55:25 -0600 [ ... snip ... ] The failed mail is going to mail1.myexcel.com (the top-most and therefore most recent "Received:" line) who is then trying to deliver it to that bouncing charter.com address. It originally came from mail3.rootsweb.com, the last (and oldest) line that I included. It was for "[email protected]" at that point. The next received line (above it) now says it's for "[email protected]", and it gets delivered to postinit.com (an intermediate mail server) and then it winds it way to the excel.com server. Apparently [email protected] is forwarding email to that bogus charter.com address. Look for [email protected] in your subscriber list and unsubscribe it and this problem should go away. John

Joan, It appears we disagree on interpretation of the same rules. Others can read the rules and make their own interpretations. I don't expect RootsWeb will follow any interpretation but their own so no point in beating this one further. Jim ---- Original Message ----- From: <[email protected]> To: <[email protected]> Sent: Saturday, March 29, 2008 11:09 AM Subject: Re: [ROOTSWEB-HELP] URLs > Jim- > > I don't believe you are correct in your interpretation of how RootsWeb > views > a "redirect." I quote here from RootsWeb's rules on maintaining a website > at > RootsWeb: > > "Please don't use your RootsWeb space as a "dump" for material that won't > fit on your main site elsewhere. Such practices can create a serious > support > problem for RootsWeb -- it is difficult to know if the site is still > active, > people accessing the site with an incomplete URL don't know where to > start, etc. > If you must split your site between RootsWeb and another server elsewhere, > please maintain a main page on RootsWeb, preferably an index.htm or > index.html, that provides access to the material hosted in the RootsWeb > account, and > links to your main page elsewhere. In addition, do not use RootsWeb space > for a > redirect page." > > The key words above are: "...that provides access to the material hosted > in > the RootsWeb account," so the assumption is definitely that there will be > MATERIAL included in your Rootsweb account/webspace--not just a TOC page. > > I'm pretty sure the RootsWeb spider that is seeking out these "moved" > websites is programmed to find instances where only an index page and > nothing else > is found in the account. > > Joan > > ------------------------------------------------- > A redirect page is usually considered to be one that uses a header line > such > as: > <meta http-equiv="REFRESH" content="0;url=[the new page URL]"> to > automatically redirect a browser to a new URL. Hosting an index page on > RootsWeb whose links point elsewhere would seem to be OK per RootsWeb's > Web > Space Agreement. > http://accounts.rootsweb.com/index.cgi?op=show&page=geoagree.htm > > Jim Rickenbacker > > > > > **************Create a Home Theater Like the Pros. Watch the video on AOL > Home. > (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001) > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Nel- Is that *all* that was included in the headers? Those are not even complete headers--there are no FROM and TO, SUBJECT, and SENDER fields among other things. It might just be spam directed to your list--can't tell without seeing more of the headers. How many of these have you received and over how long a period of time? Are they all exactly the same? Joan ------------------------- Joan, This is what is in the attachment on the "Uncaught bounce notification" msg I receive. There is no ERROR line in it. Nel **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

HATCHER website: http://hatcherfamilyassn.com HALL DNA project: http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm "If you can't stand the skeletons, stay out of the closet" - Val D Greenwood John, I've just sent a msg to my list to have [email protected] contact me. I don't just want to unsub someone who may have no idea s/he is causing a problem. Thanks!! Nel

Linda- RootsWeb STILL has employees, still has servers (RootsWeb resources continue to be housed on the same Linux servers they have always used--nothing was MOVED), still has support staff, still has a HelpDesk. URLs WERE changed for business reasons--not for the purpose of killing RootsWeb--for the purpose of having the RootsWeb portion of TGN and the Ancestry portion of TGN all show up on Comscore Media Metrix as a single larger more powerful company--this looks good to advertisers and investors. It is strictly a business move. Joan -------------------- Maybe in your book Joan, but in mine. Let's see ... RootsWeb has no employees, no servers, no support staff, no help desk, no URL, not even a name of its own anymore. Yes, I think it's pretty safe to consider it dead. Dead means to no longer exist. I know that you will defend RW against the world, even when you're tilting at windmills, and that's certainly your choice - just don't ask me to agree with you. Oh and by the way - the name is rootsweb.ancestry so you might start using that in your defenses since you will at least be defending something that DOES exist. Linda Haas Davenport **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

Hi, Robert- I did a quick search and found two trees listed for you that were submitted via Ancestry's Online Family Tree program: :1911577 and :1911621. I assume you have seen the announcement of the OFT program being discontinued in favor of the new Member Tree program? If not, see the announcement here: http://blogs.ancestry.com/ancestry/2007/12/19/online-family-tree-announcement/ If you do not remove your trees from OFT before the end of March (if I'm reading the blog entry correctly) your trees will PERMANENTLY remain on OFT and published to AFT with no way of updating or removing the trees. Hopefully you are not too late to remove the trees if you want to do that. If the trees can still be removed the procedure outlined in the RootsWeb Review archives here: http://ftp.rootsweb.ancestry.com/pub/review/20030409.txt (see the Spring House Cleaning article) will hopefully still work. Joan ----------------------------------------- How do I go about getting it off Ancestry. I would like to add new members, but not if it costs me to join. This very frustrating for all of us and I guess it doen’t matter to Ancestry or to rootweb.. Whem Milo Sutton had the site it was fun and we all had something in common; now it seems that that and the spirit that ran rootsweb is also gone! Robert L. Sutton **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

Nel- This is getting more into listowners-L territory than it is the topic of this list--but can you tell me what is bouncing? Do you mean list messages are bouncing for this address or you are merely getting bounces in pending requests? If list posts are bouncing for an address you can now tell the exact address subbed to the list (that is causing the bounces) by opening the full headers and checking the ERRORS TO header field. Let me know if you need help with this. Joan ---------------------------- My problem is a bounce msg for an addy that is not subbed to my list. This same "wild" addy appeared a few years ago causing the same problem and RW had to do their thing to get it removed/fixed for me. Nel **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

You wrote: >Message: 7 >Date: Sat, 29 Mar 2008 11:29:42 -0600 >From: "nelhatch" <<https://webmail.chattanooga.net/src//src/compose.php?send_to=nelhatch%40hills.net>[email protected]> >Subject: Re: [ROOTSWEB-HELP] URL's & other things >HATCHER website: <http://hatcherfamilyassn.com>http://hatcherfamilyassn.com >HALL DNA project: <http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm>http://homepages.rootsweb.com/~nhatcher/hall/HDNAtest.htm >"If you can't stand the skeletons, stay out of the closet" - Val D Greenwood >I've had the same problem as Kay. Sent 2 msgs a month apart regarding an email >problem on my list and have had no response to either. It's over 2 months >now......... >Nel Nel, Have you joined the listowners list and asked your question there? [email protected] Tim Stowell

Linda- The HelpDesk is still there whether or not the same names and faces are handling the requests for assistance. The interface has changed a bit -- but the RootsWeb HelpDesk is still there. Things change--get over it. Joan --------------------------------------- Ah, but Joan - there is no help desk. It went bye bye with the staff. Linda Haas Davenport **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

Linda- There is ALWAYS a RootsWeb person in charge of creating new accounts. The name of the person in charge has changed from time to time over the years--but that doesn't mean NO ONE is in charge of creating new lists for RootsWeb. Just because the old-time RootsWeb staffers that you may have been familiar with before TGN purchased RootsWeb may be long gone does not mean that the jobs we all performed at one time are not being done by others. Joan -------------------------------- Kay the RootsWeb person in charge of assigning new mail lists is long gone. You might go to this address: http://resources.rootsweb.com/cgi-bin/listrequest.pl and put in a new request. Linda Haas Davenport **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)

How do I go about getting it off Ancestry. I would like to add new members, but not if it costs me to join. This very frustrating for all of us and I guess it doen’t matter to Ancestry or to rootweb.. Whem Milo Sutton had the site it was fun and we all had something in common; now it seems that that and the spirit that ran rootsweb is also gone! Robert L. Sutton No virus found in this outgoing message. Checked by AVG. Version: 7.5.519 / Virus Database: 269.22.1/1348 - Release Date: 3/28/2008 10:58 AM

Nel and Kay- In that case you might want to touch base with RootsWeb' HelpDesk (click the HELP tab in the RootsWeb masthead on any page) and select the tab for emailing support to post your message. It is always possible that wires got crossed someplace. I know for a fact that SOME lists have been created during this time period since they were announced in the RootsWeb Review. Joan ------------------------- I've had the same problem as Kay. Sent 2 msgs a month apart regarding an email problem on my list and have had no response to either. It's over 2 months now......... Nel **************Create a Home Theater Like the Pros. Watch the video on AOL Home. (http://home.aol.com/diy/home-improvement-eric-stromer?video=15&ncid=aolhom00030000000001)