Donkelly wrote: > > Reported by request of Nancy Trice. > > The Gen Connect username and password isn't accepted by the new AC system. Right. The new system would accept some of them, and reject some of them, since they have different password formation standards. > Nancy says perhaps I am listed by AC under another name or password. Maybe, maybe not. Depends on whether or not you have had an account at Ancestry and/or MyFamily.com. > The normal way is to go to password central and request a list of passwords > I have used. > > I have tried that now for the fourth time (since Friday), and password > central does not respond. That will not work anymore, since the database isn't on "our" servers. > Last note, my email address donkelly@grovenet.net has not changed since > 1996, so I doubt that mailing address has anything to do with none of the > above working. I suggest going to the Ancestry.com main page, and clicking on the My Accounts link on the far right top of the page. Ask for all the accounts linked to your email address. They will send you a list, and a link where you can create a new password -- they won't send the old one, just allow you to make a new one. Hope this helps, Valorie

Thanks David, and that is half the story. The system was tested but nothing absolutely nothing will stress test a server like a mad horde of users and admins descending on a new toy. There is always a choice, and here it was one where RootsWeb/Ancestry were in a lose-lose situation, whatever we did we would be criticised for doing wrong. We could have 1) had the GC message boards closed for longer, allowing nothing to happen, while we ported over all the messages, rebuilt the hierarchy, result message boards closed for at least a week or two. Or 2) closed the message boards, ported the messages, reopened the boards while we built the hierarchy, then closed the boards, ported the new messages, opened the new boards and then the appended the new messages to the boards wherever we had put them (total ugh!). Or 3) done as we did. Closed the boards for the minimum time while we ported the messages, and got the new boards up and running on the new servers. The system had had data sets on it and been tested, but as I said there is nothing like fanatical RootsWeb users. Among staff, we know there is no better stress test then to turn our users out onto a server (or five). At the same time, we also wanted your opinion on the product and we have had much feedback and already the developers have made modifications. We have noted what people are doing and altering things to minimise time and maximise results. What we are trying to have is a product that you like and want to use, that you can use now, and can be used (with improvements) for years to come. We want you to be able to update your information and control your information. We also want a product that can be maintained easily, minimise the spam and UCE and allow quick and efficient use for all concerned. I do hope that helps explain that while it wasn't an easy few days, in the scope of things, it was a fairly minor hiccup for a live implementation of a converted product. Regards Andrew On 26 Jun 2001, at 13:06, W. David Samuelsen <dsam@sampubco.com> wrote: > the glitch is that if they test through the merger while still > have the old ones open, the new messages will be lost when testing > is over. Hence the glitch. > > David > > Don Arnoldus wrote: > > > > Dear David, > > > > > please be calm. There is a glitch in the gateway. It is on the > > > programmers' list to do. They are working 22 hours day to get > > > glitches fixed. Plus finishing moving boards into their own groups. > > > > Okay, we'll be calm, but... WHY is this whole system not extremely > > tested before? I don't feel sorry for a programmer who says his system > > is ready, and afterwards it turns out not to be so! > > > > And... WHY aren't we informed BEFORE this move was done? WHO is/are > > resposible for this? HOW were these decisions made up? > > > > I'm so sorry that I don't speak the English language very well, > > otherwise I was able much better to let you know my disappointed > > feelings in this matter. > > > > Anyway... I let you and all the folks struggle bravely on the system. > > I go on holiday now. I hope the system will be ready when I'm home > > again in a few weeks. > > > > Ciao, > > Don Arnoldus > > Board administrator Noord-Holland (Netherlands) > > > ============================== > Visit Ancestry's Library - The best collection of family history > learning and how-to articles on the Internet. > http://www.ancestry.com/learn/library > -- Andrew Billinghurst <billingh@rootsweb.com> Genealogy mailing lists: http://lists.rootsweb.com/ New Databases (check often): http://searches.rootsweb.com/ Data Submission Form: http://userdb.rootsweb.com/submit.html

In a message dated 6/27/01 4:46:36 PM Eastern Daylight Time, donkelly@grovenet.net writes: > I have tried that now for the fourth time (since Friday), and password > central does not respond. Don- Password Central has nothing at all to do with any accounts you may have with Ancestry. Don't worry about any past accountes you may or may not have--just create a new user name and password and a new account will be created for you to admin your boards. Joan

Reported by request of Nancy Trice. The Gen Connect username and password isn't accepted by the new AC system. Nancy says perhaps I am listed by AC under another name or password. The normal way is to go to password central and request a list of passwords I have used. I have tried that now for the fourth time (since Friday), and password central does not respond. Last note, my email address donkelly@grovenet.net has not changed since 1996, so I doubt that mailing address has anything to do with none of the above working. I'll try anything that anyone suggests, but I think before I start running passwords through the AC log in system, I must first know what they are, or were. All suggestion gratefully accepted. Don Kelly ----- Original Message ----- From: <RootsWeb-Help-D-request@rootsweb.com> To: <RootsWeb-Help-D@rootsweb.com> Sent: Wednesday, June 27, 2001 1:00 PM Subject: RootsWeb-Help-D Digest V01 #130

>For my new website -- how do I name the first page Index without having >that show up as the name of the website at the top when someone visits the >page?? (Or if I add it to my favorites, it shows up as "Index"!!) Human-friendly page titles are contained in the <title> tag, which goes immediately after <head> and before the <meta> tags. Titles are very important because search engines use them (in addition to) meta tags to index your page. If the software you use to create your pages defaults to putting the file name in as the title, that would explain why you get "Index" as a favorite title. P.S. You would, of course, want to use "index" instead. Bob Sullivan scp_sulli@sals.edu Schenectady County Public Library (NY) http://www.scpl.org Schenectady Digital History Archive http://www.schenectadyhistory.org

Linda, After the heading tag, you enter your meta tags. The meta tag that identifies the page name might look like this: <meta name="description" content="The Official Website of the Lovelace and Loveless Family Surname"> Wendy Loveless http://homepages.rootsweb.com/~lovelace earliest ancestor: Stephen H. and Eleanor Armstrong Loveless MD - OH ----- Original Message ----- From: "Linda Darling" <ldarling1@mediaone.net> To: <RootsWeb-Help-L@rootsweb.com> Sent: Wednesday, June 27, 2001 9:11 AM Subject: [RW-Help] Name of web page > Hi All > > Once again, I must be missing something. > > For my new website -- how do I name the first page Index without having > that show up as the name of the website at the top when someone visits the > page?? (Or if I add it to my favorites, it shows up as "Index"!!) > > Also, I have to go back and rename all my pages in Composer. I had spaces, > etc. and realized the mistake when I tried uploading. So I was going to > make them short, simple, and all lower case. But I don't want that to be > the name that shows on top when someone clicks on these pages. (same > problem as above) > > If I visit other webpages and "View Source", I can see others do this but > yet the name of the page at top is a proper kind of name. > > Hope I explained this right. > > TIA > Linda > > > ============================== > Search over 1 Billion names at Ancestry.com! > http://www.ancestry.com/rd/rwlist1.asp >

Hi All Once again, I must be missing something. For my new website -- how do I name the first page Index without having that show up as the name of the website at the top when someone visits the page?? (Or if I add it to my favorites, it shows up as "Index"!!) Also, I have to go back and rename all my pages in Composer. I had spaces, etc. and realized the mistake when I tried uploading. So I was going to make them short, simple, and all lower case. But I don't want that to be the name that shows on top when someone clicks on these pages. (same problem as above) If I visit other webpages and "View Source", I can see others do this but yet the name of the page at top is a proper kind of name. Hope I explained this right. TIA Linda

Today I noticed problems when I want to update my web site at RootsWeb. Normally my FTP program sends the new files very fast to the server at RotsWeb. Now it refused after a (long) while and hung, files were dammaged. Has it something to do with the other problems? Don Arnoldus Webmaster 'Genealogie in Noord-Holland' http://www.rootsweb.com/~nldnh/

Joe Deaver wrote: <<I don't believe most of the problems so far here with the boards have been related to the data volume aspect, more to do with functionality. >> Yes! The major problems I'm seeing are not minor bugs. They evolve around the more serious functionality problems. A major system of this sort should never have gone live until the basic functions had been seriously beta tested. It is obvious, from what I've seen, that this system was "rushed" into production. And from what I'm seeing, fixes are being reported to staff that have NOT been fixed, and the bugs seem to be multiplying like rabbits. Fix one, add two more :-) Nel

Same problem here. I eventually sent a few files at a time rather than whole directories and finally got them all transmitted. This afternoon, browsing to my county webpage was very slow and the message boards sometimes timed out before completion of page load. The performance is somewhat better now. Joe D. Deaver TXBELL Coordinator http://www.rootsweb.com/~txbell ancestry@deaver.com -----Original Message----- From: Don Arnoldus [mailto:don@arnoldus.nl] Sent: Tuesday, June 26, 2001 5:21 PM To: RootsWeb-Help-L@rootsweb.com Subject: [RW-Help] FTP-problems with updating website at RootsWeb server Today I noticed problems when I want to update my web site at RootsWeb. Normally my FTP program sends the new files very fast to the server at RotsWeb. Now it refused after a (long) while and hung, files were dammaged. Has it something to do with the other problems? Don Arnoldus Webmaster 'Genealogie in Noord-Holland' http://www.rootsweb.com/~nldnh/ ______________________________

Thank you, Don Arnoldus. I also could not upload pages (relating to corrections pertaining to the new system) thru WS-FTP. I got the timed-out msg. This is not normal and I do not know what the problem is unless pure overload on the server. Nel

duanewin wrote: > > >From the traffic on this list and the nature of them, > it seems that there might have been a lack [?] of coordination between > rootsweb and the board admin people ? There were a couple of notices, 2 weeks in a row, in Rootsweb Review. If people don't bother to read their email, what can ya do? > was there a pre survey by rootsweb as to the opinion of the administrators > of the boards to see if there would be these problems GC board admins were part of the beta testing team. Some of the problems were identified by the beta testers, but I don't think the programmers believed us! They do now.... :) Valorie

Same problem here. I eventually sent a few files at a time rather than whole directories and finally got them all transmitted. This afternoon, browsing to my county webpage was very slow and the message boards sometimes timed out before completion of page load. The performance is somewhat better now. Joe D. Deaver TXBELL Coordinator http://www.rootsweb.com/~txbell ancestry@deaver.com -----Original Message----- From: Don Arnoldus [mailto:don@arnoldus.nl] Sent: Tuesday, June 26, 2001 5:21 PM To: RootsWeb-Help-L@rootsweb.com Subject: [RW-Help] FTP-problems with updating website at RootsWeb server Today I noticed problems when I want to update my web site at RootsWeb. Normally my FTP program sends the new files very fast to the server at RotsWeb. Now it refused after a (long) while and hung, files were dammaged. Has it something to do with the other problems? Don Arnoldus Webmaster 'Genealogie in Noord-Holland' http://www.rootsweb.com/~nldnh/ ______________________________

Dear David, > please be calm. There is a glitch in the gateway. It is on the > programmers' list to do. They are working 22 hours day to get > glitches fixed. Plus finishing moving boards into their own groups. Okay, we'll be calm, but... WHY is this whole system not extremely tested before? I don't feel sorry for a programmer who says his system is ready, and afterwards it turns out not to be so! And... WHY aren't we informed BEFORE this move was done? WHO is/are resposible for this? HOW were these decisions made up? I'm so sorry that I don't speak the English language very well, otherwise I was able much better to let you know my disappointed feelings in this matter. Anyway... I let you and all the folks struggle bravely on the system. I go on holiday now. I hope the system will be ready when I'm home again in a few weeks. Ciao, Don Arnoldus Board administrator Noord-Holland (Netherlands)

That's why you use a sampling of data when beta testing. This type of glitch is not related to load testing. I frequently help beta test our software at work. It's not unusual for it to take almost a year for the public version to be distributed. Even when select clients are helping to beta test it toward the end, they realize the data they are using is not live production stuff. I don't believe most of the problems so far here with the boards have been related to the data volume aspect, more to do with functionality. This was probably rushed to the public a little too hastily. And ancestry.com should have asked CC volunteers to test it before it was released. Most of us would have been willing to do so in order to avoid the situation we are currently experiencing. My 7.5 cents... Joe D. Deaver TXBELL Coordinator http://www.rootsweb.com/~txbell ancestry@deaver.com -----Original Message----- From: W. David Samuelsen [mailto:dsam@sampubco.com] Sent: Tuesday, June 26, 2001 2:07 PM To: RootsWeb-Help-L@rootsweb.com Subject: Re: [RW-Help] New Messages no Longer sent to list the glitch is that if they test through the merger while still have the old ones open, the new messages will be lost when testing is over. Hence the glitch. David

Carol, I think you will find after using the boards that they really ARE new and improved. The free system remains free -- you had to "sign in" to be on this list, and it is still free. The boards are no different. You've heard from others what the technical details are. Think about the person who has posted 1000 GenConnect messages on various boards, and then changes email addresses. There really ARE such people -- with GenConnect, their two choices were to respond to all 1000 messages with their updated contact information, or to contact the board admins, and have THEM update the e-addresses, one at a time. With this system, that user merely needs to log in using their old email address, click on My Profile, and update their email. Presto-chango! Their email address has been updated! There is NO way to do this without a maintained database, and that requires a username, email address registration, and a password. Valorie "Carol Hepburn (by way of Elsi )" wrote: > > I think the frustrating part for those of us who have been around a long > time is that we either must stick with the "new and improved" system or > start all over. I have successfully re-adopted my boards and have played > around in the system a bit. I personally do not like it -- but my reasons > really stem from requiring people to register/sign in each time they want to > post a message. A free system should be free -- meaning no dumb signin > phase. I am not slamming RW or this new system because as a professional > webmaster -- this is a really common part of most BBS systems on the market > today -- they all ask for this information. > > My frustration comes now in deciding whether to keep the new system or find > my own BBS. The sad part is that if I decide to find another system that is > more to my liking I am asking my visitors to start all over (we have over > 5000 queries posted to my county site). I am keeping them from being able > to access these county statistics just because I don't like the > format/layout and steps required to use the system! It is not a comfortable > place being between a rock and a hard spot -- I am sorry that the volunteer > is being asked to choose here -- that should never have been done to us.

the glitch is that if they test through the merger while still have the old ones open, the new messages will be lost when testing is over. Hence the glitch. David Don Arnoldus wrote: > > Dear David, > > > please be calm. There is a glitch in the gateway. It is on the > > programmers' list to do. They are working 22 hours day to get > > glitches fixed. Plus finishing moving boards into their own groups. > > Okay, we'll be calm, but... WHY is this whole system not extremely > tested before? I don't feel sorry for a programmer who says his system > is ready, and afterwards it turns out not to be so! > > And... WHY aren't we informed BEFORE this move was done? WHO is/are > resposible for this? HOW were these decisions made up? > > I'm so sorry that I don't speak the English language very well, > otherwise I was able much better to let you know my disappointed > feelings in this matter. > > Anyway... I let you and all the folks struggle bravely on the system. > I go on holiday now. I hope the system will be ready when I'm home > again in a few weeks. > > Ciao, > Don Arnoldus > Board administrator Noord-Holland (Netherlands)

I have the same problems as Don Arnoldus and agreed with him. This is terrible bad. Regards, Marcos H.Hernandez Brea mr.hernandez@codetel.net.do Republica Dominicana CaribbeanGenWeb: Coordinator http://www.rootsweb.com/~domwgw/mhhbcgw.htm Republica Dominicana Mailing List : Owner REPUBLICA-DOMINICANA-L@rootsweb.com Republica Dominicana, Preguntas y Respuestas Interactivas http://cgi.rootsweb.com/~genbbs/genbbs.cgi/DominicanRepublic/General/ -----Original Message----- From: Don Arnoldus [mailto:don@arnoldus.nl] Sent: Monday, June 25, 2001 6:15 AM To: RootsWeb-Help-L@rootsweb.com Subject: Re: [RW-Help] New Messages no Longer sent to list Dennis Ahern wrote: > I have a list, AHERN-L@rootsweb.com, which formerly forwarded any posting > on the AHERN query board to all subscribers. Since the changeover, new > posting are no longer forwarded to the list. I have the same problem with my board, which is: Boards > RootsWeb Topics and Localities > Netherlands > Noord-Holland It formerly was gatewayed to my mailing list NL-NOORD-HOLLAND-L@rootsweb.com I yesterday put a message on the board, but is was not send to the list members. Although my board 'View Options' give the Enable Gateway switch ON. Besides, can we use that switch as board administrators? If so, how? The information about these things is terrible! Also I think it awfull for genealogists with a question to go through a login procedure first. This does not work, specially with older people who does not understand the English language so well. Sometimes I put their questions on the query (message) board myself using their own name and e-mail address. Now this does not work anymore. What a pity! May be someone can help. Thank you! Don Arnoldus Board Administrator Netherlands.Noord-Holland board ______________________________

please be calm. There is a glitch in the gateway. It is on the programmers' list to do. They are working 22 hours day to get glitches fixed. Plus finishing moving boards into their own groups. David Samuelsen "Marcos H. Hernandez Brea" wrote: > > I have the same problems as Don Arnoldus and agreed with him. This is > terrible bad. > > Regards, > > Marcos H.Hernandez Brea mr.hernandez@codetel.net.do > > Republica Dominicana CaribbeanGenWeb: Coordinator > http://www.rootsweb.com/~domwgw/mhhbcgw.htm > > Republica Dominicana Mailing List : Owner > REPUBLICA-DOMINICANA-L@rootsweb.com > > Republica Dominicana, Preguntas y Respuestas Interactivas > http://cgi.rootsweb.com/~genbbs/genbbs.cgi/DominicanRepublic/General/ > > -----Original Message----- > From: Don Arnoldus [mailto:don@arnoldus.nl] > Sent: Monday, June 25, 2001 6:15 AM > To: RootsWeb-Help-L@rootsweb.com > Subject: Re: [RW-Help] New Messages no Longer sent to list > > Dennis Ahern wrote: > > > I have a list, AHERN-L@rootsweb.com, which formerly forwarded any > posting > > on the AHERN query board to all subscribers. Since the changeover, new > > posting are no longer forwarded to the list. > > I have the same problem with my board, which is: > Boards > RootsWeb Topics and Localities > Netherlands > Noord-Holland > > It formerly was gatewayed to my mailing list > NL-NOORD-HOLLAND-L@rootsweb.com > > I yesterday put a message on the board, but is was not send to the > list members. > Although my board 'View Options' give the Enable Gateway switch ON. > Besides, can we use that switch as board administrators? If so, how? > The information about these things is terrible! > > Also I think it awfull for genealogists with a question to go through > a login procedure first. This does not work, specially with older > people who does not understand the English language so well. Sometimes > I put their questions on the query (message) board myself using their > own name and e-mail address. Now this does not work anymore. What a > pity! > > May be someone can help. Thank you! > > Don Arnoldus > Board Administrator Netherlands.Noord-Holland board > > ______________________________ > > ============================== > Create a FREE family website at MyFamily.com! > http://www.myfamily.com/banner.asp?ID=RWLIST2

There is a huge difference between this case and moving Rootsweb boards. For one thing, the board submission was made to the board and was made electronically. Moving a board message is moving the original message in it's submitted format by it's submitter simply to a different location on the internet. It would not be so different from moving an author's article from page three of a newspaper to page five. It's still on the internet and still serving the purpose of the post. Also, a post by a genealogist is not at all like original material submitted for financial gain. There is no benefit to the author of the post or the mover of the message financially. The board managers have the right to delete inappropriate messages at will. As a board owner, I can decide what stays and goes. I can certainly decide where it goes; the submitters can then have the choice of whether to continue to submit. Wendy Loveless http://homepages.rootsweb.com/~lovelace earliest ancestor: Stephen H. and Eleanor Armstrong Loveless MD - OH ----- Original Message ----- From: "Sandra Redmond" <slredmond@earthlink.net> To: <RootsWeb-Help-L@rootsweb.com> Sent: Tuesday, June 26, 2001 7:57 AM Subject: Re: [RW-Help] it is a violation of today's US Supreme court ruling > Jim - > I don't see Rootsweb mentioned at all in this article. I admit I didn't read the whole thing - but this is something > different. > Sandy > > Jim Rader wrote: > > > it is a violation of today's US Supreme court ruling to move material > > submitted to Rootsweb boards to another venue with specific > > authorization of the copyright owner. The court said today that one who > > creates it owns it ! > > http://www.supremecourtus.gov/opinions/00slipopinion.htmlhttp: > > > ============================== > Shop Ancestry - Everything you need to Discover, Preserve & Celebrate > your heritage! > http://shop.myfamily.com/ancestrycatalog >