What descendant list do you mean? I have a much larger file and can do a narrative report which does not get that error. JD From: Charlie Hoffpauir Sent: Monday, November 19, 2012 8:52 PM To: rootsmagic-users@rootsweb.com Subject: Re: [RMagic] RootsMagic 6 Released - but still has a minor problem On 11/19/2012 3:13 PM, RootsMagic wrote: > We are excited to announce the release of RootsMagic 6. We have added > some of our most requested features: online publishing, the ability to > search every record (not just people), an editable timeline view (very > powerful), and new WebTags which let you link people, sources, places > and research log items to web pages. Plus dozens of other great > features and enhancements. There's a little something for everyone. > > Here's a list of some of what's new in RootsMagic 6: > > http://rootsmagic.com/RootsMagic/WhatsNew.aspx > > We are having a free webinar tomorrow evening "What's New in RootsMagic 6": > > https://www3.gotomeeting.com/register/799841142 > > Here's a blog article with the press release: > > http://blog.rootsmagic.com/?p=1460 > > - Bruce > http://www.rootsmagic.com > Happily downloaded the new version and it really looks nice, but they've still not fixed the problem I submitted on request #25418 back in August. I'll describe it here, but in reality, it won't affect the vast majority of users. It only occurs when I try to generate a 7 generation descendent list from my earliest ancestors, and only because one seems to have a huge number of descendents. If I try to create the same list from one of his sons (who has not so many descendents), it works fine, but if I try from the other son (The one with the huge number of descendents) I get the same exact error. Here's the message: Access violation at address 010213AB in module 'RootsMagic.exe'. Write of address 7EF9000A. The message is a windows error message, so it looks like windows thinks RM is doing something like trying to write twice to the same address. Anyway, it causes me to have to leave RM and restart it to clear the huge red box it places in RM. After trying what Renee suggested without any luck, I submitted a copy of my database to RM for them to look at the problem. I had already tried the database on my laptop to eliminate a computer problem, and was able to create the exact same error. Here's the last message I received from Renee: Renee RootsMagic Support * Good Morning, Development has you file. I have no time frame when they will get to it. It is best not to wait on them and instead drag n' drop your file into a new blank database so you can continue working. Sincerely, Renee RootsMagic, Inc. August 30, 2012 11:19 Of course, moving to a new database doesn't fix the problem, it just moves to the new database. If anyone knows what the Windows error message really means, I'd appreciate letting me know, off list if necessary. And I'd really like to know if anyone has a similar database with lots of descendents and can re-create the problem. My database isn't that large.... 31,572 people, 12, 464 families. But I'm tracking "all" the descendents of Thomas Hoffpauir, the family's earliest known ancestor, so descendent lists and reports get very large. -- Charlie Hoffpauir http://freepages.genealogy.rootsweb.com/~charlieh/ Message board: http://boards.ancestry.com/mbexec?htx=board&r=rw&p=surnames.hoffpauir Mail list: http://lists.rootsweb.com/index/surname/h/hoffpauir.html DNA project: <http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir> =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to ROOTSMAGIC-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.2793 / Virus Database: 2629/5903 - Release Date: 11/18/12