Thank you so much for your help Andrew, much appreciated. I'd been struggling and getting nowhere for a while.It was so easy once you'd told me how to do it :)   Thanks again, Maureen   From: Andrew Kemp <kemp.andrew@gmail.com> To: Maureen Ellen <maureen.ellen@rocketmail.com>; rootsmagic-users@rootsweb.com Sent: Thursday, 13 September 2012 1:10 PM Subject: Re: [RMagic] Problem in registering a downloaded version of Rootsmagic Hello Maureen, If you have purchased RootsMagic then you can activate the free version with your registration key without having to download another copy. Upon starting RM you should be presented with a 'Register Now' screen where you can input your key details. Here you will be asked to register either online or by phone.  This screen can also be reached at anytime by starting RM and going to Help > Register Rootsmagic Regards, Andrew