Underneath the Password field in the login screen is a link "I've forgotten my password". Click on that and see if you can get it reset that way. However, you may need your username which is not your email address and if you cannot remember it, maybe you cannot get a reset. You could try registering for a new account but it probably does not allow a second user name for the same email address. If you have another email address, you could use it. Without being logged in, I see no way to contact an Administrator via the IPC Community. Bruce is one of them and monitors this list. Alternatively, you could send a message via the RootsMagic website to Support. Tom > On Mar 7, 2015, at 2:40 PM, John Robbins via <[email protected]> wrote: > > I've been a Family Origins and RootsMagic user and follower of this group > since back in the '90s. I know that to wish an enhancement of RM I'm > supposed to go to the Wish List which is in the Forums of the IPS Community. > I'm always flummoxed by that because my e-mail address which has always been > the same isn't allowable with logging nor do I have any record or memory of > using a username or password at IPS Community, yet to sign in I am to use my > e-mail address which it says it can't accept as it is already being used. > The big problem is that I see no place in that IPS C to redress this. Can > someone here explain how IPS works and how to contact its administrator? I > end up never going to that community because of this. I do have some > suggestions and wishes but can't get to RM through this vehicle. Would > appreciate any help someone here can offer, either on-line or off-line to > me. Thanks. > > > > John Robbins > > > > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message