When what Joan says doesn't work if you click the processes tab you can often shut down the hung process from there. Dora -----Original Message----- From: Emery St Cyr via Sent: Sunday, February 01, 2015 1:36 PM To: 'Laurie Nelson' ; [email protected] Subject: Re: [RMagic] emergency help now My computer just ran a diagnostic test and everything passed. I have anti virus protection with AVG. Em -----Original Message----- From: Laurie Nelson [mailto:[email protected]] Sent: Sunday, February 01, 2015 12:31 AM To: Emery St Cyr; [email protected] Subject: Re: [RMagic] emergency help now Have you run an anti-virus to see if that is the problem? Laurie Nelson -----Original Message----- From: Emery St Cyr via Sent: Saturday, January 31, 2015 3:55 PM To: 'Joan Young' ; [email protected] Subject: Re: [RMagic] emergency help now I did use those keys and I didn’t see that box come up now that you mention it. All is well now but I am not sure if I try to add a fact again that the same thing won’t happen. Em From: Joan Young [mailto:[email protected]] Sent: Friday, January 30, 2015 9:38 PM To: [email protected]; [email protected] Subject: Re: [RMagic] emergency help now Control, Alt Delete should bring up Windows Task Manager and highlight RM (the program that is not responding) and then click END TASK. Joan Young [email protected] -----Original Message----- From: Emery St Cyr via <[email protected]> To: rootsmagic-users <[email protected]> Sent: Fri, Jan 30, 2015 8:26 pm Subject: [RMagic] emergency help now I was on rm6 and clicked on the person that I wanted to add a fact to and when I clicked on add a fact I got the little blue circle that goes around next to the pointer and it never goes off and I can't do anything on rm. I can go back to office 2010 and use it but and look at other mail but can nut shut down or do anything with rm. Can I just turn off the computer? Will I lose anything? Help Em =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message --- This email has been checked for viruses by Avast antivirus software. http://www.avast.com