Did you loogin under your LDS number? Otherwise it will only show the nonmember info. On Sun, Feb 8, 2015 at 11:55 AM, Timothy Green via < [email protected]> wrote: > I first became aware of this issue 24 hours ago. I have been having > trouble getting information from FamilySearch while using RootsMagic 6 > or RootsMagic 7. I checked for Updates (Help >>> Check For Updates) > and both RM6 and RM7 are reporting that I have the most up-to-date > version. I am using Windows 7 Professional 64-bit with all updates > installed. > The problem is that when I try to use FamilySearch from the program > all of the tabs work except that the Ordinances tab does not provide > any information. I frequently get the spinning circle to show that the > program is working on something, but I also sometimes get a message > that "To get the official ordinance status first click the 'Find > matches' tab to find this person's match in FamilySearch." I hasten to > add that the Find matches tab does show a linked record, and the Share > data tab gives me all the data to be able to compare the record with > mine. Discussions, Sources and Notes are also working fine. I have > also had my wife and my son check this on their own versions of the > software and they are getting the exact same behavior. My wife is > using Windows 8.1 (not sure the version) and my son is on Windows 7 > Home Premium. > I have tried going directly to FamilySearch and the information I need > need is shown there, so the conclusion is that either something is > broken in RootsMagic, or FamilySearch has changed the way RootsMagic > is allowed to interact with it. > This is inconvenient, to say the least. > Tim Green > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > -- -- *Jon P Czarowitz*, NHC, GF, GGF, IGC Hempel Genealogist since 1986 Retired International Genealogist for http://www.clancunninghamintl.org RootsMagic 7 http://www.rootsmagic.com CUNNINGHAMS TOGETHER - CUNNINGHAMS WORLDWIDE!