This is a Windows issue, not an RM issue. The problem is that when a program running on Windows tells Windows that it needs to send an email, there has to be an email client installed on the local computer. The way most people use gmail, there is not an email client installed on the local computer. Rather, gmail is used as a browser based application. Therefore, no windows program (including RM) is able to send email using gmail. The solution is to install an email client. The most common email client to install is probably the Windows Live Mail client (a free download from Microsoft), but there are lots more email clients that could be used. Microsoft really intends that you use the Windows Live Mail client with their Windows Live Mail service (what used to be called Hotmail). But the same client can also be used with gmail and lots of other email services. To make it work, you have to download the client and do a bit of "techie" kinds of things to configure it - tell it which email service you want to connect to such as gmail, tell it your username and password, etc. I have used the Windows Live Mail client for years with my Hotmail account, and I have been very satisfied with the results. I also have a gmail account that I don't use very much. I have connected the Windows Live Mail to gmail, and it also works very well. To tell you the truth, I sometimes wish that software packages such as RM wouldn't be so quick to provide email interfaces. I know that this sounds like an extremely unfriendly approach. But users constantly get trapped into thinking that the interface between their software package and email is going to "just work". But it doesn't "just work", and users then blame their software package. But the problem isn't their software package at all. It's the fact that they are using a browser for email instead of an email client for email. Jerry -----Original Message----- From: Margaret P. Wilson via Sent: Tue, February 10, 2015 8:34 AM To: [email protected] Subject: [RMagic] Add email program to Rootsmagic I have recently moved from TMG to Rootsmagic. When I try to email a family group sheet I get the following error message: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the default programs control panel." I use gmail. How do I install it in Rootsmagic? Many Thanks. Margaret =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message