A couple of weeks ago I also had a problem with merges that may have been the same thing. I clicked on the error message to send the report to RM. I tried to locate the problem area and I think it has something to do with the file that is created in merges called your-database-name.DUP in your database folder. RM doesn't seem to delete this file when the merges are finished or cancelled, although I think it should. You can try deleting that file if it is in your database folder. I cancelled out of the merge screen before completing all the merge suggestions and I think that is what started the problem. I tried to duplicate the problem this morning when I saw your message, but I was unable to do so. I had already downloaded the new update to 7.2.1.0 so who knows, maybe that helped it. On 5/25/2016 4:13 AM, Jenny via wrote: > I have recently updated to RM7 (updates installed) and after doing some drag and drop between Data bases I know I have some Duplicates, but when I try to use either Duplicate search, or Auto merge I get an error window with send report to RM which I have sent, this is happening on both my lap top Win7 and desk top WinXP , is it me or the program, > Cheers Jenny > ====================================================== Charles R. Weese, Jackson, OH I maintain the following USGenWeb county sites: Gallia County Ohio at http://www.rootsweb.ancestry.com/~ohgallia/gallia.htm Jackson County Ohio at http://www.rootsweb.ancestry.com/~ohjackso/jackson.htm Vinton County Ohio at http://www.rootsweb.ancestry.com/~ohvinton/vinton.htm I am also the listowner of the Jackson County mailing list: ohjackso@rootsweb.ancestry.com and the Vinton County mailing list: ohvinton@rootsweb.ancestry.com however, someone else has the Gallia County mailing list. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus

I've used the merge feature regularly in RM so was concerned when this problem was reported. So I ran the "duplicate merge" option and just found the list of potential duplicates that I've seen for awhile. This is a family that I have very little info on and everyonés first name is "Living". I told the program that these were not duplicates and now I have no duplicates found, which would be correct. I would be curious as to what the DUP file actually is. I still have a . dup file from RM on my drive. It was my understanding that this should contain the records for people who appear to be duplicates and are not. Very useful for all those John's and Mary's that might appear to be similar when looking for duplicates but are not. Let's hope that this is a easy problem to resolve as it is a very useful tool. Jinny Angelis > To: rootsmagic-users@rootsweb.com > Date: Wed, 25 May 2016 07:12:52 -0500 > Subject: Re: [RMagic] Problem with Duplicates Merge > From: rootsmagic-users@rootsweb.com > > A couple of weeks ago I also had a problem with merges that may have > been the same thing. I clicked on the error message to send the report > to RM. I tried to locate the problem area and I think it has something > to do with the file that is created in merges called > your-database-name.DUP in your database folder. RM doesn't seem to > delete this file when the merges are finished or cancelled, although I > think it should. You can try deleting that file if it is in your > database folder. > > I cancelled out of the merge screen before completing all the merge > suggestions and I think that is what started the problem. > I tried to duplicate the problem this morning when I saw your message, > but I was unable to do so. I had already downloaded the new update to > 7.2.1.0 so who knows, maybe that helped it. > > > On 5/25/2016 4:13 AM, Jenny via wrote: > > I have recently updated to RM7 (updates installed) and after doing some drag and drop between Data bases I know I have some Duplicates, but when I try to use either Duplicate search, or Auto merge I get an error window with send report to RM which I have sent, this is happening on both my lap top Win7 and desk top WinXP , is it me or the program, > > Cheers Jenny > > > > ====================================================== > Charles R. Weese, Jackson, OH > > I maintain the following USGenWeb county sites: > Gallia County Ohio at > http://www.rootsweb.ancestry.com/~ohgallia/gallia.htm > Jackson County Ohio at > http://www.rootsweb.ancestry.com/~ohjackso/jackson.htm > Vinton County Ohio at > http://www.rootsweb.ancestry.com/~ohvinton/vinton.htm > I am also the listowner of the Jackson County mailing list: > ohjackso@rootsweb.ancestry.com > and the Vinton County mailing list: ohvinton@rootsweb.ancestry.com > however, someone else has the Gallia County mailing list. > > > --- > This email has been checked for viruses by Avast antivirus software. > https://www.avast.com/antivirus > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to ROOTSMAGIC-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message