My first thought is the ext. hard drive is slower than your computer or reuires a password. I suggest saving to a folder on your desktop and than transferring it to the hard drive. I have found that every ext backup source I picked was slower than the RM program itself. You can wait longer before shutting down or ty this. Jon On 5/23/16, Sharon Reinhardt via <rootsmagic-users@rootsweb.com> wrote: > I am using Window 7 and Rootsmagic 7.2, Since I upgraded to Rootsmagic 7, > ever so often when I do a backup to the external hard drive, my computer > will freeze and the only way I can shut it down is by holding down the > power button. This doesn't happen all the time so I can't get any clues as > to why it happens at random times. I have even tried shutting down the > computer using Task Manager and that doesn't work. Is anyone else having > this problem? I am a long time user of Rootsmagic and have not had this > problem in the past. > > Any help would be greatly appreciated. > Sharon Reinhardt > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > ROOTSMAGIC-USERS-request@rootsweb.com with the word 'unsubscribe' without > the quotes in the subject and the body of the message > -- -- *Jon P Czarowitz*, NHC, GF, GGF, IGC Hempel Genealogist since 1986 Cunningham Genealogist since 1987 Retired International Genealogist RootsMagic 7 http://www.rootsmagic.com