Yesterday, Ancestry told me I was using the wrong password. However, just as in your situation, it was the same PW I've had for years. To fix it, I went to Ancestry , clicked on "forgot your password", they sent me an email, and I re-set my password using my same old password. That fixed it. Ancestry must have had a weird glitch yesterday.  Hope you got it worked out :) Sent from my Verizon Wireless 4G LTE smartphone -------- Original message -------- From: Laurie Nelson via <rootsmagic-users@rootsweb.com> Date: 6/15/2016 2:27 AM (GMT-07:00) To: rootsmagic-users@rootsweb.com Subject: [RMagic] Problem with FS Password in RootsMagic 7 I'm having a problem with RootsMagic telling me I'm using the wrong PW for FamilySearch, but it's the same one I'm using to sign in to FamilySearch. I'm having a problem with RootsMagic telling me I'm using the wrong PW for FamilySearch, but it's the same one I'm using to sign in to FamilySearch. In File Options >WebHints, I changed the PW for FamilySearch to the current one, which was changed June 11. Then when I click a white FamilySearch icon in RootsMagic, RootsMagic again asks me for my PW. I don't understand why I have to enter it again, but when I do, RootsMagic says it's the wrong PW. What can I do to fix this? TIA. Laurie Nelson --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/  BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to ROOTSMAGIC-USERS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message