I have RM 6. I have 2 Family Files, each containing the same people. However, I think that one of the files has more up-to-date information in it. Is there a way to compare the two Family Files so that I can see if they match? Thank you, Maggie -- Maggie's Genealogy Service Maggie Champion PO Box 843 Greencastle IN 46135 http://maggiegen.wordpress.com [email protected]

We just released a new update of RootsMagic (7.0.4.0) that should resolve the issue with the access violations in 7.0.3.x. To download the update go to the "Help" menu and select "Check for Updates" or go to http://rootsmagic.com/download/rootsmagic-7. If you previously disabled WebHints to avoid the error, you may enable them again. You do this for each file by going to Tools > File Options > WebHints. Check the "Enable WebHints" box and press OK. - Bruce

Just keeps crashing on me. I have just sent lots of error messages to RM via their automatic system. On Wed, Jan 28, 2015 at 3:35 PM, Tom Holden via < [email protected]> wrote: > Check > > http://forums.rootsmagic.com/index.php?/topic/14651-rootsmagic-7-update-history/#entry68634 > for Bruce's postings on updates. > > *7.0.3.0 - 27 January 2015* > > - Fixed: Adding a person to FamilySearch without a death fact works > again (FamilySearch had made a change which broke this) > - Fixed: Issues with WebSearch for FamilySearch and Ancestry message > boards > - Fixed: RootsMagic To-Go Launcher would sometimes not run because of > Windows permissions > - Fixed: GEDCOM import now handles SPFX (surname prefix) tag > - Fixed: Direct TMG import doesn't read Separation as Excommunication > anymore > - New: RootsMagic will now ask if you want WebHints enabled the first > time you open an RM file > - New: Added Alt+G hotkey for QuickGroups on edit person screen > - New: Added FindMyPast to WebSearch tab > - Fixed: Numerous minor bug fixes > > > On Wed, Jan 28, 2015 at 10:23 AM, Charlie Hoffpauir via < > [email protected]> wrote: > > > I'm interested to find out just what this release fixes, since it > > doesn't correct either of the bugs that I reported. > > > > -- > > Charlie Hoffpauir > > > > http://my.rootsmagic.com/CRHoffpauir/ > > http://sites.rootsmagic.com/CharlieHoffpauir/ > > http://freepages.genealogy.rootsweb.com/~charlieh/ > > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > > > > > > =================================== > > RM list Archives: > http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > > http://blog.rootsmagic.com/ > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' > without > > the quotes in the subject and the body of the message > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > >

Hello List, When did RM start forcing a person to download Place Database when they downloaded an update? While downloading the update this morning, my Webroot Secure Firewall warned me that RM was downloading Place Database and did I want to accept or block it. I clicked block and it and the update was deleted. I could find no way to stop PD from loading so I went ahead and downloaded it also. My computer froze before it could completely load. I ended up going into Program Files>Common Files and deleting the PD. As far as I know, it has not affected RM from working. Lloyd

It is pretty obvious! Wait until Bruce posts a description of the 7031 update. After all, 7030 was yesterday. 7031 is apparently very buggy. Watch for 7032, shortly... On Wed, Jan 28, 2015 at 12:03 PM, Charlie Hoffpauir via < [email protected]> wrote: > On 1/28/2015 10:15 AM, Tom Holden via wrote: > > If you have 7031, then that is an update in response to all the access > > violation reports of 7030. > > > > > OK I just realized that your reply was Bruce's description of what was > in 7.0.3.0 release. And your statement above would seem to indicate that > 7.0.3.1 corrects all issues since then.... yet the issues I reported are > still there. So again, how do I determine what was corrected with 7.0.3.1? > > -- > Charlie Hoffpauir > > http://my.rootsmagic.com/CRHoffpauir/ > http://sites.rootsmagic.com/CharlieHoffpauir/ > http://freepages.genealogy.rootsweb.com/~charlieh/ > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

If you have 7031, then that is an update in response to all the access violation reports of 7030. On Wed, Jan 28, 2015 at 10:46 AM, David Hodgson-Brown < [email protected]> wrote: > Just keeps crashing on me. I have just sent lots of error messages to RM > via their automatic system. > > > On Wed, Jan 28, 2015 at 3:35 PM, Tom Holden via < > [email protected]> wrote: > >> Check >> >> http://forums.rootsmagic.com/index.php?/topic/14651-rootsmagic-7-update-history/#entry68634 >> for Bruce's postings on updates. >> >> *7.0.3.0 - 27 January 2015* >> >> - Fixed: Adding a person to FamilySearch without a death fact works >> again (FamilySearch had made a change which broke this) >> - Fixed: Issues with WebSearch for FamilySearch and Ancestry message >> boards >> - Fixed: RootsMagic To-Go Launcher would sometimes not run because of >> Windows permissions >> - Fixed: GEDCOM import now handles SPFX (surname prefix) tag >> - Fixed: Direct TMG import doesn't read Separation as Excommunication >> anymore >> - New: RootsMagic will now ask if you want WebHints enabled the first >> time you open an RM file >> - New: Added Alt+G hotkey for QuickGroups on edit person screen >> - New: Added FindMyPast to WebSearch tab >> - Fixed: Numerous minor bug fixes >> >> >> >> On Wed, Jan 28, 2015 at 10:23 AM, Charlie Hoffpauir via < >> [email protected]> wrote: >> >> > I'm interested to find out just what this release fixes, since it >> > doesn't correct either of the bugs that I reported. >> > >> > -- >> > Charlie Hoffpauir >> > >> > http://my.rootsmagic.com/CRHoffpauir/ >> > http://sites.rootsmagic.com/CharlieHoffpauir/ >> > http://freepages.genealogy.rootsweb.com/~charlieh/ >> > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir >> > >> > >> > >> > >> > =================================== >> > RM list Archives: >> http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ >> > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS >> > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: >> > http://blog.rootsmagic.com/ >> > >> > >> > ------------------------------- >> > To unsubscribe from the list, please send an email to >> > [email protected] with the word 'unsubscribe' >> without >> > the quotes in the subject and the body of the message >> > >> >> >> =================================== >> RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ >> http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS >> WISH LIST: http://www.rootsmagic.com/forums/ BLOG: >> http://blog.rootsmagic.com/ >> >> >> ------------------------------- >> To unsubscribe from the list, please send an email to >> [email protected] with the word 'unsubscribe' >> without the quotes in the subject and the body of the message >> >> >> >

On 1/28/2015 10:15 AM, Tom Holden via wrote: > If you have 7031, then that is an update in response to all the access > violation reports of 7030. > > OK I just realized that your reply was Bruce's description of what was in 7.0.3.0 release. And your statement above would seem to indicate that 7.0.3.1 corrects all issues since then.... yet the issues I reported are still there. So again, how do I determine what was corrected with 7.0.3.1? -- Charlie Hoffpauir http://my.rootsmagic.com/CRHoffpauir/ http://sites.rootsmagic.com/CharlieHoffpauir/ http://freepages.genealogy.rootsweb.com/~charlieh/ http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir

Check http://forums.rootsmagic.com/index.php?/topic/14651-rootsmagic-7-update-history/#entry68634 for Bruce's postings on updates. *7.0.3.0 - 27 January 2015* - Fixed: Adding a person to FamilySearch without a death fact works again (FamilySearch had made a change which broke this) - Fixed: Issues with WebSearch for FamilySearch and Ancestry message boards - Fixed: RootsMagic To-Go Launcher would sometimes not run because of Windows permissions - Fixed: GEDCOM import now handles SPFX (surname prefix) tag - Fixed: Direct TMG import doesn't read Separation as Excommunication anymore - New: RootsMagic will now ask if you want WebHints enabled the first time you open an RM file - New: Added Alt+G hotkey for QuickGroups on edit person screen - New: Added FindMyPast to WebSearch tab - Fixed: Numerous minor bug fixes On Wed, Jan 28, 2015 at 10:23 AM, Charlie Hoffpauir via < [email protected]> wrote: > I'm interested to find out just what this release fixes, since it > doesn't correct either of the bugs that I reported. > > -- > Charlie Hoffpauir > > http://my.rootsmagic.com/CRHoffpauir/ > http://sites.rootsmagic.com/CharlieHoffpauir/ > http://freepages.genealogy.rootsweb.com/~charlieh/ > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

The access violation issue is in both 7.0.3.0 and 7.0.3.1. For now turn off WebHints until we can determine what it is that is causing them. - Bruce On Wed, Jan 28, 2015 at 10:09 AM, Tom Holden via < [email protected]> wrote: > It is pretty obvious! Wait until Bruce posts a description of the 7031 > update. After all, 7030 was yesterday. 7031 is apparently very buggy. Watch > for 7032, shortly... > > On Wed, Jan 28, 2015 at 12:03 PM, Charlie Hoffpauir via < > [email protected]> wrote: > > > On 1/28/2015 10:15 AM, Tom Holden via wrote: > > > If you have 7031, then that is an update in response to all the access > > > violation reports of 7030. > > > > > > > > OK I just realized that your reply was Bruce's description of what was > > in 7.0.3.0 release. And your statement above would seem to indicate that > > 7.0.3.1 corrects all issues since then.... yet the issues I reported are > > still there. So again, how do I determine what was corrected with > 7.0.3.1? > > > > -- > > Charlie Hoffpauir > > > > http://my.rootsmagic.com/CRHoffpauir/ > > http://sites.rootsmagic.com/CharlieHoffpauir/ > > http://freepages.genealogy.rootsweb.com/~charlieh/ > > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > > > > > > =================================== > > RM list Archives: > http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > > http://blog.rootsmagic.com/ > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' > without > > the quotes in the subject and the body of the message > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

7.0.3.1 just fixed the permission dialog for WebHints (it was always turning them off). We are currently looking into the access violations, which are definitely from the WebHints. For now I recommend turning off the WebHints until we can release an update which addresses them. - Bruce On Wed, Jan 28, 2015 at 10:03 AM, Charlie Hoffpauir via < [email protected]> wrote: > On 1/28/2015 10:15 AM, Tom Holden via wrote: > > If you have 7031, then that is an update in response to all the access > > violation reports of 7030. > > > > > OK I just realized that your reply was Bruce's description of what was > in 7.0.3.0 release. And your statement above would seem to indicate that > 7.0.3.1 corrects all issues since then.... yet the issues I reported are > still there. So again, how do I determine what was corrected with 7.0.3.1? > > -- > Charlie Hoffpauir > > http://my.rootsmagic.com/CRHoffpauir/ > http://sites.rootsmagic.com/CharlieHoffpauir/ > http://freepages.genealogy.rootsweb.com/~charlieh/ > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

I am using 7.0.3.1 now. Latest update this morning. Nothing on what was changed in the forum. Gary -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tom Holden via Sent: Wednesday, January 28, 2015 9:35 AM To: Charlie Hoffpauir; [email protected] Subject: Re: [RMagic] What's new with release 7.0.3.1? Check http://forums.rootsmagic.com/index.php?/topic/14651-rootsmagic-7-update-hist ory/#entry68634 for Bruce's postings on updates. *7.0.3.0 - 27 January 2015* - Fixed: Adding a person to FamilySearch without a death fact works again (FamilySearch had made a change which broke this) - Fixed: Issues with WebSearch for FamilySearch and Ancestry message boards - Fixed: RootsMagic To-Go Launcher would sometimes not run because of Windows permissions - Fixed: GEDCOM import now handles SPFX (surname prefix) tag - Fixed: Direct TMG import doesn't read Separation as Excommunication anymore - New: RootsMagic will now ask if you want WebHints enabled the first time you open an RM file - New: Added Alt+G hotkey for QuickGroups on edit person screen - New: Added FindMyPast to WebSearch tab - Fixed: Numerous minor bug fixes On Wed, Jan 28, 2015 at 10:23 AM, Charlie Hoffpauir via < [email protected]> wrote: > I'm interested to find out just what this release fixes, since it > doesn't correct either of the bugs that I reported. > > -- > Charlie Hoffpauir > > http://my.rootsmagic.com/CRHoffpauir/ > http://sites.rootsmagic.com/CharlieHoffpauir/ > http://freepages.genealogy.rootsweb.com/~charlieh/ > http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir > > > > > =================================== > RM list Archives: > http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' > without the quotes in the subject and the body of the message > =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I'm interested to find out just what this release fixes, since it doesn't correct either of the bugs that I reported. -- Charlie Hoffpauir http://my.rootsmagic.com/CRHoffpauir/ http://sites.rootsmagic.com/CharlieHoffpauir/ http://freepages.genealogy.rootsweb.com/~charlieh/ http://www.familytreedna.com/group-join.aspx?Group=Hoffpauir

Problem solved. The surname is case-sensitive. Thanks all. Sandy From: Tom Holden [mailto:[email protected]] Sent: Sunday, January 25, 2015 8:58 PM To: Sandra Goodwin; [email protected] Cc: Pat McGrath; RootsMagic Support Subject: Re: [RMagic] FW: RM7 publish online PROBLEM - 403 ERROR I don't think there is any issue with the myrootsmagic.com and my.rootsmagic.com substitution. RootsMagic has registered both domain names and the former gets redirected to the other. The issue is that the page or folder or website under that domain and named SURNAME is unavailable to the public. Do you really mean SURNAME or is that just an alias for what you really type in? Tom On Sun, Jan 25, 2015 at 7:44 PM, Sandra Goodwin via <[email protected]> wrote: To clarify (I'm the friend), I can access my surname site from within RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it switches to my.rootsmagic.com/SURNAME and I get the error message below. I've tried it in IE and Chrome. Sandy Since I don't seem to be getting any reply on the LIST, best forward to you folks because not only myself, but a friend, get the same error message and can't get our trees published. HELP! Pat Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees worked fine today and got in with no problem... .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the string so searches for my.rootsmagic.com/DIFFERENT-SURNAME 403 Forbidden * Code: AccessDenied * Message: Access Denied * RequestId: 8FDACD14D3290D38 * HostId: ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

This morning I got into ALL my ‘trees’ published online …. Part of problem was definitely MY error with the ‘title’ of my tree !!!! Pat From: Tom Holden [mailto:[email protected]] Sent: Monday, January 26, 2015 10:11 AM To: Pat McGrath Cc: RootsMagic Users List Subject: Re: [RMagic] FW: RM7 publish online PROBLEM - 403 ERROR Try http://sites.rootsmagic.com/SURNAME On Jan 26, 2015, at 10:07 AM, "Pat McGrath" <[email protected]> wrote: Just a fill in!!!! Each have a SURNAME and one works, but other unaccessible as is my friends!!!! …. That 403 error message From: Tom Holden [mailto:[email protected]] Sent: Sunday, January 25, 2015 8:58 PM To: Sandra Goodwin; [email protected] Cc: Pat McGrath; RootsMagic Support Subject: Re: [RMagic] FW: RM7 publish online PROBLEM - 403 ERROR I don't think there is any issue with the myrootsmagic.com and my.rootsmagic.com substitution. RootsMagic has registered both domain names and the former gets redirected to the other. The issue is that the page or folder or website under that domain and named SURNAME is unavailable to the public. Do you really mean SURNAME or is that just an alias for what you really type in? Tom On Sun, Jan 25, 2015 at 7:44 PM, Sandra Goodwin via <[email protected]> wrote: To clarify (I'm the friend), I can access my surname site from within RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it switches to my.rootsmagic.com/SURNAME and I get the error message below. I've tried it in IE and Chrome. Sandy Since I don't seem to be getting any reply on the LIST, best forward to you folks because not only myself, but a friend, get the same error message and can't get our trees published. HELP! Pat Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees worked fine today and got in with no problem... .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the string so searches for my.rootsmagic.com/DIFFERENT-SURNAME 403 Forbidden * Code: AccessDenied * Message: Access Denied * RequestId: 8FDACD14D3290D38 * HostId: ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Try http://sites.rootsmagic.com/SURNAME > On Jan 26, 2015, at 10:07 AM, "Pat McGrath" <[email protected]> wrote: > > Just a fill in!!!! Each have a SURNAME and one works, but other unaccessible as is my friends!!!! …. That 403 error message > > From: Tom Holden [mailto:[email protected]] > Sent: Sunday, January 25, 2015 8:58 PM > To: Sandra Goodwin; [email protected] > Cc: Pat McGrath; RootsMagic Support > Subject: Re: [RMagic] FW: RM7 publish online PROBLEM - 403 ERROR > > I don't think there is any issue with the myrootsmagic.com and my.rootsmagic.com substitution. RootsMagic has registered both domain names and the former gets redirected to the other. > > The issue is that the page or folder or website under that domain and named SURNAME is unavailable to the public. Do you really mean SURNAME or is that just an alias for what you really type in? > > Tom > > On Sun, Jan 25, 2015 at 7:44 PM, Sandra Goodwin via <[email protected]> wrote: > To clarify (I'm the friend), I can access my surname site from within > RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it > switches to my.rootsmagic.com/SURNAME and I get the error message below. > I've tried it in IE and Chrome. > Sandy > > > Since I don't seem to be getting any reply on the LIST, best forward to you > folks because not only myself, but a friend, get the same error message and > can't get our trees published. > > HELP! Pat > > > > Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees > worked fine today and got in with no problem... > > > > .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message > below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the > string so searches for my.rootsmagic.com/DIFFERENT-SURNAME > > > > 403 Forbidden > > * Code: AccessDenied > * Message: Access Denied > * RequestId: 8FDACD14D3290D38 > * HostId: > ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu > > > > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message >

Just a fill in!!!! Each have a SURNAME and one works, but other unaccessible as is my friends!!!! …. That 403 error message From: Tom Holden [mailto:[email protected]] Sent: Sunday, January 25, 2015 8:58 PM To: Sandra Goodwin; [email protected] Cc: Pat McGrath; RootsMagic Support Subject: Re: [RMagic] FW: RM7 publish online PROBLEM - 403 ERROR I don't think there is any issue with the myrootsmagic.com and my.rootsmagic.com substitution. RootsMagic has registered both domain names and the former gets redirected to the other. The issue is that the page or folder or website under that domain and named SURNAME is unavailable to the public. Do you really mean SURNAME or is that just an alias for what you really type in? Tom On Sun, Jan 25, 2015 at 7:44 PM, Sandra Goodwin via <[email protected]> wrote: To clarify (I'm the friend), I can access my surname site from within RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it switches to my.rootsmagic.com/SURNAME and I get the error message below. I've tried it in IE and Chrome. Sandy Since I don't seem to be getting any reply on the LIST, best forward to you folks because not only myself, but a friend, get the same error message and can't get our trees published. HELP! Pat Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees worked fine today and got in with no problem... .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the string so searches for my.rootsmagic.com/DIFFERENT-SURNAME 403 Forbidden * Code: AccessDenied * Message: Access Denied * RequestId: 8FDACD14D3290D38 * HostId: ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

Dora there are interview templates which is what you might want to use so that your sources are not in your notes. I saw 3 different types and they look like they would handle such situations. Jinny Angelis > To: [email protected]; [email protected] > Date: Fri, 23 Jan 2015 13:56:08 -0600 > Subject: Re: [RMagic] Famalies are getting complicated > From: [email protected] > > You know there's a notes field, right? There are separate notes fields for > marriage and for the person overall. You can write notes about anything > including information and evaluations of the quality of your sources that > wouldn't fit in the source fields. > > If someone told you there was a marriage and that is all you know, you can > cite that person and the conversation as your source. Should be a source > template for that. > > I put all my notes and all my sources, stories and whatever else in the > general notes field. I don't bother with the others. > > Dora > > > -----Original Message----- > From: James Shaw via > Sent: Friday, January 23, 2015 11:09 AM > To: [email protected] > Subject: [RMagic] Famalies are getting complicated > > I seek to make a distinction between: > > > > . "I know from some source that there was a marriage, but I have no > information about it", (blank marriage fact, source noted?) > > . "I'm not sure there was a marriage but I'm giving the parents the > benefit of the doubt", (blank marriage fact, no source note, but a > clarification Note?) and > > . "I definitely know that there was not a legal marriage (including > common law), I'm just documenting DNA heritage" for medical history reasons. > This covers liberal parents (no marriage fact)and/or rape cases. (newly > designed rape fact?), > > . Surrogacy, etc. > > I'm not seeing provision for these fact types in R7. Perhaps a Note at > the Family level? > > > > Thoughts? > > > > Jim Shaw > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message > > > --- > This email has been checked for viruses by Avast antivirus software. > http://www.avast.com > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message

I don't think there is any issue with the myrootsmagic.com and my.rootsmagic.com substitution. RootsMagic has registered both domain names and the former gets redirected to the other. The issue is that the page or folder or website under that domain and named SURNAME is unavailable to the public. Do you really mean SURNAME or is that just an alias for what you really type in? Tom On Sun, Jan 25, 2015 at 7:44 PM, Sandra Goodwin via < [email protected]> wrote: > To clarify (I'm the friend), I can access my surname site from within > RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it > switches to my.rootsmagic.com/SURNAME and I get the error message below. > I've tried it in IE and Chrome. > Sandy > > > Since I don't seem to be getting any reply on the LIST, best forward to you > folks because not only myself, but a friend, get the same error message and > can't get our trees published. > > HELP! Pat > > > > Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees > worked fine today and got in with no problem... > > > > .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message > below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the > string so searches for my.rootsmagic.com/DIFFERENT-SURNAME > > > > 403 Forbidden > > * Code: AccessDenied > * Message: Access Denied > * RequestId: 8FDACD14D3290D38 > * HostId: > ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu > > > > > > > > =================================== > RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ > http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS > WISH LIST: http://www.rootsmagic.com/forums/ BLOG: > http://blog.rootsmagic.com/ > > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without > the quotes in the subject and the body of the message >

To clarify (I'm the friend), I can access my surname site from within RootsMagic, but when I just type in the URL myrootsmagic.com/SURNAME, it switches to my.rootsmagic.com/SURNAME and I get the error message below. I've tried it in IE and Chrome. Sandy Since I don't seem to be getting any reply on the LIST, best forward to you folks because not only myself, but a friend, get the same error message and can't get our trees published. HELP! Pat Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees worked fine today and got in with no problem... .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the string so searches for my.rootsmagic.com/DIFFERENT-SURNAME 403 Forbidden * Code: AccessDenied * Message: Access Denied * RequestId: 8FDACD14D3290D38 * HostId: ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu

Since I don't seem to be getting any reply on the LIST, best forward to you folks because not only myself, but a friend, get the same error message and can't get our trees published. HELP! Pat -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Pat McGrath via Sent: Saturday, January 24, 2015 4:42 PM To: RootsMagic Users List Subject: [RMagic] RM7 publish online PROBLEM - 403 ERROR Hi: Typing myrootsmagic.com/SURNAME to get into one of my online trees worked fine today and got in with no problem... .. Then tried the other one /DIFFERENT-SURNAME and got a 403 ERROR message below !!!! I'm using Firefox and it seems to BE PUTTING a 'dot' into the string so searches for my.rootsmagic.com/DIFFERENT-SURNAME 403 Forbidden * Code: AccessDenied * Message: Access Denied * RequestId: 8FDACD14D3290D38 * HostId: ThTnRA40oy45yG1IBUl56zdxEXxAzk8qEuFIuWYJk/ykNS4XDgh6XJhFBKasTZsu =================================== RM list Archives: http://archiver.rootsweb.com/th/index/ROOTSMAGIC-USERS/ http://archiver.rootsweb.com/cgi-bin/search?path=ROOTSMAGIC-USERS WISH LIST: http://www.rootsmagic.com/forums/ BLOG: http://blog.rootsmagic.com/ ------------------------------- To unsubscribe from the list, please send an email to [email protected] with the word 'unsubscribe' without the quotes in the subject and the body of the message