Hi Gale No sadly they don't respond to repeated requests or feedback If you ever want a response, try their free phone numbers, the phone staff are generally very good and helpful The email staff are the opposite (or rather their system is) If the problem you are talking about is their "new search" which comes up with thousands of hits, most of which are completely irrelevant Try a click on "search" in the top bar menu On the resulting page look top right, it may say "Go back to Old Search" Then enter a tick in the exact matches only Try it , you can always reverse it if you wish to Nivard Ovington in Cornwall (UK) On 09/06/2012 15:52, Gale Gorman wrote: > Ancestry.com makes changes all the time that bother me too. For example they presume to know who or what my search is going to be and I find it difficult to get back to a clean slate. > > I haven't left any feedback but I'm sure that would help if enough people responded. > > Gale Gorman > Houston