Hi Jean Well the first thing to do is type your own email address correctly <vbg> I think you are using G mail not B mail :-) (not that you need to add it in your mail anyway) I take it you are using webmail and are getting the error message when you click an online form or trying to send an image ? By coincidence this was discussed last month on Computers list see the following for a post on it http://archiver.rootsweb.ancestry.com/th/read/COMPUTERS/2012-05/1337881903 Nivard Ovington in Cornwall (UK) > Help: > " Mail client not properly installed" What can I do? jeanbunch@bmail.com