Diana, I told you this and since Lynn's ISP is blocking your ISP it is up to Lynn to escalate this to her ISP and demand her messages from you or threaten to leave the ISP. One more plausible option is for you BOTH to get free webmail accounts and then you can email each other Off list to your hearts content. Try gmail. On Sun, Apr 29, 2012 at 4:58 PM, dianna charles <diamonddi57@optusnet.com.au> wrote: > Hi Lynn >     Here is the reply I received this morning from Optus, it looks like > neither of them want to help us > > Dear Dianna,, > > Thank you for your email. > > Unfortunately this is not an issue that Optus can assist you with. You will > need to speak to the recipient of your email i.e. the owner of the comcast > email address, and ask them to raise the issue with their internet provider. > > The reason you are having troubles is that Comcast have blocked email from > Optus Mail Servers. Optus have no control over this, only Comcast can remove > the Block for their own mail servers, so that Optus customer can send to > Comacast customers. > > > > Kind Regards, > > Optus Technical Support > > So that's just great isn't it.  You could forward this to comcast but I > suppose they will just give us the run around.  bye for now Dianna > > ===== > If you would prefer digest mode to mail mode, drop a note to roots-admin@rootsweb.com and ask for the digest... > > ------------------------------- > To unsubscribe from the list, please send an email to ROOTS-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message -- ~~~~~ Take care, Kathie Harrison Lancaster Co., NEGenWeb http://www.rootsweb.ancestry.com/~nelancas/