Hi ?? I can assure you that Firefox is working with familysearch quite happily and have just retested for you and no problems at all So is it another problem Have you cleared cache and cookies? Security settings to stringent? Are you using Norton by any chance ? Nivard Ovington in Cornwall (UK) On 19/07/2014 19:16, jbletch via wrote: > A while back I was no longer able to access Familysearch, When I called them was told it was Internet Explorer > and to change browser to Firefox. That has worked well for me until recently and am no longer able to get Familysearch to work. > Several people wrote and said they were using Internet Explorer and it was working fine. I just tried ie and got > a message that it doesn't work with the current version of ie and to choose another browser. So Firefox doesn't work and my ie doesn't work where do I go from here? > > Feeling discouraged, > > JBletch