Another question might be which operating system is being used and which browser versions. A lot of online sites are pulling support for XP since Microsoft is no longer supporting it or issuing updates. Linda On Jul 19, 2014 1:16 PM, "Nivard Ovington via" <[email protected]> wrote: > Hi ?? > > I can assure you that Firefox is working with familysearch quite happily > and have just retested for you and no problems at all > > So is it another problem > > Have you cleared cache and cookies? > > Security settings to stringent? > > Are you using Norton by any chance ? > > Nivard Ovington in Cornwall (UK) > > On 19/07/2014 19:16, jbletch via wrote: > > A while back I was no longer able to access Familysearch, When I called > them was told it was Internet Explorer > > and to change browser to Firefox. That has worked well for me until > recently and am no longer able to get Familysearch to work. > > Several people wrote and said they were using Internet Explorer and it > was working fine. I just tried ie and got > > a message that it doesn't work with the current version of ie and to > choose another browser. So Firefox doesn't work and my ie doesn't work > where do I go from here? > > > > Feeling discouraged, > > > > JBletch > ===== > If you would prefer digest mode to mail mode, drop a note to > [email protected] and ask for the digest... > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes > in the subject and the body of the message >

I had to run my virus detection program, get rid of about six items, and I can do anything I want.. Allen On Jul 19, 2014 2:29 PM, "Linda Gutierrez via" <[email protected]> wrote: > Another question might be which operating system is being used and which > browser versions. A lot of online sites are pulling support for XP since > Microsoft is no longer supporting it or issuing updates. > > Linda > On Jul 19, 2014 1:16 PM, "Nivard Ovington via" <[email protected]> wrote: > > > Hi ?? > > > > I can assure you that Firefox is working with familysearch quite happily > > and have just retested for you and no problems at all > > > > So is it another problem > > > > Have you cleared cache and cookies? > > > > Security settings to stringent? > > > > Are you using Norton by any chance ? > > > > Nivard Ovington in Cornwall (UK) > > > > On 19/07/2014 19:16, jbletch via wrote: > > > A while back I was no longer able to access Familysearch, When I called > > them was told it was Internet Explorer > > > and to change browser to Firefox. That has worked well for me until > > recently and am no longer able to get Familysearch to work. > > > Several people wrote and said they were using Internet Explorer and it > > was working fine. I just tried ie and got > > > a message that it doesn't work with the current version of ie and to > > choose another browser. So Firefox doesn't work and my ie doesn't work > > where do I go from here? > > > > > > Feeling discouraged, > > > > > > JBletch > > ===== > > If you would prefer digest mode to mail mode, drop a note to > > [email protected] and ask for the digest... > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > [email protected] with the word 'unsubscribe' without the > quotes > > in the subject and the body of the message > > > ===== > If you would prefer digest mode to mail mode, drop a note to > [email protected] and ask for the digest... > > ------------------------------- > To unsubscribe from the list, please send an email to > [email protected] with the word 'unsubscribe' without the quotes > in the subject and the body of the message >