I must say I have been doing genealogy for 19 years now and used Ancestry for the better part of it. I don't like major change and was very skeptical about the latest new search change. But, personally, I think it is great. It is much better than the old search methods. I had been trying to find a tough family for years in the census so I gave that one a try. Guess what? There they were and badly misspelled. But the new search found them. Since then I have been successful in a couple others I have had issues with in other records and found them now, too. I have found it is just a matter of playing around and getting acquainted with things but quite frankly it did not take me long. I would never encourage anyone to leave Ancestry but that option is there if anyone hates it as bad as I have seen some say. Hey, there are some sites I can't stand so I complain and if no movement they don't get my loot anymore. I am sure some complaints are quite valid so hopefully complaints are being made. Just because they don't get back to you or the change isn't immediate doesn't mean they aren't listening. They may disagree with you, it may not be possible, etc etc. My view is the site has done nothing but improve and I am very glad they are here and continue to add records plus make my search less burdensome and more successful. I can remember back in the day making visit after visit to a library loaded with books and microfilm that was an hour and a half away. I spent a ton of money on gas. That day is long gone as now I can do it from the comfort of my chair with a nice cool or hot drink. Thanks Ancestry and keep up the great work!