I also often have the blank image problem when viewing censuses. I don't have a fix, but if you select the next or previous image (Use < 9 of 22 > at the bottom of the screen) and then return, the image will appear. I use FTM14. Mark On 4/22/2014 3:00 AM, [email protected] wrote: > ---------------------------------------------------------------------- > > Message: 1 > Date: Mon, 21 Apr 2014 08:05:49 -0400 > From: "Russ Moorhouse"<[email protected]> > Subject: [ROOTS-L] Strange Problem with FTM last night > To:"[email protected]" <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="utf-8" > > For the past couple of weeks, when I search a family member in FTM and try to > view their information that it finds, such as a US census record, all I get is > a black screen where the record should be. > I've written to them several times, but never get a response from them. If I go out to Ancestry and do the same search, I don't > have that problem. I can live with doing it this way, but it would make it > easier to be able to see the records from FTM. > I'm using FTM11.