Hi Kathy: You sent out an e-mail to the list in HTML, when some people receive it their mail programs print garbage. I have been guilty of sending mail in HTML also until someone told me how to change it. This is for OUTLOOK EXPRESS (MS mail program). Go into TOOLS, click OPTIONS, click SEND, click PLAIN TEXT. Most e-mail lists will ask a person to send only in plain text, as not everyone has an MS mail program or is capable of reading HTML. Thanks, Nancy