I had the same problem trying to get my H.S. composite picture copied. It was rolled up for many years and then something placed on top of it which really creased it horribly. It too was done by Loring's. I took it to Kinko's and Target and they would not copy it. I tried to explain that the company was out of business and the owner dead, but they still wouldn't do it. I decided to take a picture of it with my digital camera. It wasn't a perfect solution as it was still damaged. I tried to enhance it but there were so many creases that it was almost impossible to get them out. I'd give my eye teeth to pay Loring's (if they were still in business) for a copy of it. Anyway, my point...see if a digital camera would work. It's worth a try. Nancy