This is a Message Board Post that is gatewayed to this mailing list. Classification: Query Message Board URL: http://boards.ancestry.com/mbexec/msg/rw/TJDBAIB/3635.1.1 Message Board Post: I have done everything "help" at Rootsweb has told me to do. The attachment loads and appears, but in the send process, it gets lost. It may be AOL. Don't know. Sorry to bother the board.