Here is my 2cents on the problem---If you have very many ancestors/trees/documents, etc. you are going to have a problem unless you upgrade to FTM2017. FTM is now owned by MacKiev. They have serious problems which they ignore & not interested in correcting----This is not just me but thousands of people who have paid & downloaded FTM 2017. The system is so slow & bogged down it takes 1/2 hr to put in info/documents, etc that should take less than 1 minute. Not kidding. Everyone using FTM 2017 is experiencingy this---MacKiev not interested in correcting the situation. Many people have switched to another genealogy program (I have switched to Roots Magic7-they are similar in looks, easy to use, & integrates with ancestry.com). Before purchasing FTM 2017 google "Problems with FTM2017". Pages & pages of people writting in stating the same problem with the program. Since MacKiev purchased FTM this could be why the older versions of FTM are a problem--had the same problems until I paid/ordered FTM2017 then had the whole new problem of super frustrating SLOW. Find a new program you can live with & transfer everything by gedcom. A pain but worth it. BONNIE GREINER -------------------------------------------- On Wed, 5/9/18, April Durett <[email protected]> wrote: Subject: [Q-R] Re: Trouble with FTM To: "'Quebec Research list'" <[email protected]> Date: Wednesday, May 9, 2018, 10:50 AM Apologies, if some of my comments may have already been addressed or things that you have already considered and rejected. Which version of FTM are you using?  I have just ordered FTM2017 as an update to my v2010.  I have never had problems with updating in the past and have been an FTM user since they first came out with the program.  The thought of losing data is not appealing.  While my tree is on Ancestry, I have many more notes in my FTM program than will upload onto Ancestry. You may have already tried some of these tricks • Turn off your computer and then on again.  Or perform a restart.  • If you do not have a routine 'cleaning' procedure, you may have a lot of excess extraneous files, registry errors and fragmented HD that can slow things down and eventually create small glitches. • You might check your computer system against the software requirements, if your computer is older it's maximum may be close to the minimum requirements for the software.  If you are using Win10, it is a hog when it comes to requirements and running.  This could cause glitches with any software.  Also depending what other programs are loaded on your computer they could be interfering, even your internet security software.  The size of you FTM file (50years) may also be taxing your system. • I have an older computer which is only used for genealogy with Win 7 + FTM2010 and the bigger my files the more subtle loading problems I have noticed. Again apologies if I am stating some of the obvious. april April G Durett Houston TX "If you can't get rid of the skeleton in your closet, you'd best teach it to dance." - George Bernard Shaw -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of henry belrose Sent: Wednesday, May 9, 2018 11:23 AM To: Linda via Quebec-Research Subject: [Q-R] Re: Trouble with FTM Tried  with no luck. So far the people at FTM cant even figure it out. On 5/2/2018 2:30 PM, Linda via Quebec-Research wrote: > Have you tried Alt+f4. > > That has worked for me, good luck. > > Linnie > > Sent from my iPad > >> On May 2, 2018, at 2:06 PM, henry belrose <[email protected]> wrote: >> >> A few days ago I closed my tree. Later in the day I tried to open it but I cant open it. I get the message" Failed ot open file:Rival-Bellerose+27.2_2016-02_2017-04-11(1).ftm File is in use. >> >> How can it be in use if it is closed? I have tried everything I can think of to get it to open or to close it. Nothing works. It will not even let me down load it from my backup or any where. I am getting tired of loosing my work  with FTM program. This also haponed once before on my desk top.  That time it just came back up after some time. Dont ask me why. They have a problem. There were over 40,900 records in there. 50 years of work. I sent in for help a few days ago but have received no answer or any reply whatsoever. Whats going on?  My work is piling up and I cant do anything about it. HELP.  Has anyone else had this problem and how was it corrected. >> >> _______________________________________________ >> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For the list web page, goto: >> http://freepages.genealogy.rootsweb.com/~unclefred/main.htm >> And we are on facebook at: https://www.facebook.com/groups/QRlist/ >> List Archives are at: http://archiver.rootsweb.ancestry.com/th/index/QUEBEC-RESEARCH >> _______________________________________________ >> Email preferences: http://bit.ly/rootswebpref >> >> Unsubscribe https://lists.rootsweb.ancestry.com/postorius/lists/[email protected]/ >> >> Archives: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ >> >> Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 >> >> RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community > _______________________________________________ > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For the list web page, goto: > http://freepages.genealogy.rootsweb.com/~unclefred/main.htm > And we are on facebook at: https://www.facebook.com/groups/QRlist/ > List Archives are at: http://archiver.rootsweb.ancestry.com/th/index/QUEBEC-RESEARCH > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > > Unsubscribe https://lists.rootsweb.ancestry.com/postorius/lists/[email protected]/ > > Archives: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ > > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 > > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community > _______________________________________________ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For the list web page, goto: http://freepages.genealogy.rootsweb.com/~unclefred/main.htm And we are on facebook at: https://www.facebook.com/groups/QRlist/ List Archives are at: http://archiver.rootsweb.ancestry.com/th/index/QUEBEC-RESEARCH _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.ancestry.com/postorius/lists/[email protected]/ Archives: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community --- This email has been checked for viruses by AVG. http://www.avg.com _______________________________________________ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For the list web page, goto: http://freepages.genealogy.rootsweb.com/~unclefred/main.htm And we are on facebook at: https://www.facebook.com/groups/QRlist/ List Archives are at: http://archiver.rootsweb.ancestry.com/th/index/QUEBEC-RESEARCH _______________________________________________ Email preferences: http://bit.ly/rootswebpref Unsubscribe https://lists.rootsweb.ancestry.com/postorius/lists/[email protected]/ Archives: https://lists.rootsweb.ancestry.com/hyperkitty/list/[email protected]/ Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: https://ancstry.me/2HDBym9 RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb community