If all else fails close all programs and restart the computer. I know this works for other programs so it might also for FTM, which I gave up on a long, long time ago Fran L On 02/05/18 2:06 PM, henry belrose wrote: A few days ago I closed my tree. Later in the day I tried to open it but I cant open it. I get the message" Failed ot open file:Rival-Bellerose+27.2_2016-02_2017-04-11(1).ftm<file:Rival-Bellerose+27.2_2016-02_2017-04-11%281%29.ftm> File is in use. How can it be in use if it is closed? I have tried everything I can think of to get it to open or to close it. Nothing works. It will not even let me down load it from my backup or any where. I am getting tired of loosing my work with FTM program. This also haponed once before on my desk top. That time it just came back up after some time. Dont ask me why. They have a problem. There were over 40,900 records in there. 50 years of work. I sent in for help a few days ago but have received no answer or any reply whatsoever. Whats going on? My work is piling up and I cant do anything about it. HELP. Has anyone else had this problem and how was it corrected.