Hi! Peggy, my problem with FTM Version 16, is that I can’t back it up anymore since I installed Window 10. FTM tells me that I have a “a Generic error occurred” so now I have to by a newer version of FTM. What a rip off. Roch I had trouble with my old FTM version 2005 and I lost a whole bunch of people. I was distraught but the next time that I opened my file, they came back and others were missing. This kept happening. I lost a whole file which had much early info on it and that was really upsetting. Then somehow I found it again but was afraid to close the file in case it disappeared again. I contacted FTM and they told me that my FTM was not compatible with Windows 7. So I said that it has been compatible for over 10 years. They told me I must buy 2017 version. So I did and I hate it. However, I discovered that the problem really was that I was down to abt 1 GB of free space on my drive so there was not enough space for the computer to work properly. I fixed that and I am still using old computer and old version of FTM. However, there are still some missing people from before I freed up some space. Peggy On Wednesday, May 2, 2018, 12:40:25 p.m. PDT, EILEEN HORAN <[email protected]> wrote: Hi Henry, I have had the same problem with FTM 2014 edition... it would not open I was close to tears, as my database has over 380,000 individuals in it .... and, I would hate to lose it Finally, I opened the Documents Folder where the database is .... and thought, I would try to open it from there I right-clicked on the File and the prompt box dropped.... I selected "Open Tree" and it opened for me Many times, I wish that my old PC hadn't crashed.... the old version of FTM was user-friendly, whereas this version is not I had no choice ... but, to purchase a new PC and buy FTM 2014 I don't think the new versions allow you to import your database into a different genealogy program, such as Legacy I have not been able to find a Gedcom Option.... either ... which is frustrating also Hope this works for you Take care, Eileen
I only have an old version of ftw running on Windows 7. Have you tried opening the FTW.exe with a right-click and "run as administrator" ? Do you have a saved copy that someone else with the same version can try and open? On Wed, May 2, 2018 at 3:30 PM, Roch <[email protected]> wrote: > Hi! Peggy, > my problem with FTM Version 16, is that I can’t back it up anymore > since I > installed Window 10. FTM tells me that I have a “a Generic error > occurred” so now I > have to by a newer version of FTM. What a rip off. > Roch > > I had trouble with my old FTM version 2005 and I lost a whole bunch of > people. I was distraught but the next time that I opened my file, they came > back and others were missing. This kept happening. I lost a whole file > which had much early info on it and that was really upsetting. Then somehow > I found it again but was afraid to close the file in case it disappeared > again. I contacted FTM and they told me that my FTM was not compatible > with Windows 7. So I said that it has been compatible for over 10 years. > They told me I must buy 2017 version. So I did and I hate it. However, I > discovered that the problem really was that I was down to abt 1 GB of free > space on my drive so there was not enough space for the computer to work > properly. I fixed that and I am still using old computer and old version > of FTM. However, there are still some missing people from before I > freed up some space. Peggy > On Wednesday, May 2, 2018, 12:40:25 p.m. PDT, EILEEN HORAN < > [email protected]> wrote: > > > Hi Henry, > I have had the same problem with FTM 2014 edition... it would not open > I was close to tears, as my database has over 380,000 individuals in it > .... and, I would hate to lose it > > Finally, I opened the Documents Folder where the database is .... and > thought, I would try to open it from there > I right-clicked on the File and the prompt box dropped.... I selected > "Open Tree" and it opened for me > > Many times, I wish that my old PC hadn't crashed.... the old version of > FTM was user-friendly, whereas this version is not > I had no choice ... but, to purchase a new PC and buy FTM 2014 > I don't think the new versions allow you to import your database into a > different genealogy program, such as Legacy > I have not been able to find a Gedcom Option.... either ... which is > frustrating also > > Hope this works for you > Take care, > Eileen > > _______________________________________________ > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~For the list web page, goto: > http://freepages.genealogy.rootsweb.com/~unclefred/main.htm > And we are on facebook at: https://www.facebook.com/groups/QRlist/ > List Archives are at: http://archiver.rootsweb. > ancestry.com/th/index/QUEBEC-RESEARCH > _______________________________________________ > Email preferences: http://bit.ly/rootswebpref > > Unsubscribe https://lists.rootsweb.ancestry.com/postorius/lists/ > [email protected]/ > > Archives: https://lists.rootsweb.ancestry.com/hyperkitty/list/ > [email protected]/ > > Privacy Statement: https://ancstry.me/2JWBOdY Terms and Conditions: > https://ancstry.me/2HDBym9 > > RootsWeb is funded and supported by Ancestry.com and our loyal RootsWeb > community >