In a message dated 10/13/98 1:25:35 PM Pacific Daylight Time, norie@localaccess.com writes: << When the line is "bold" it means it was part of a previous message. Sorry, CC, I will be more careful! Norma >> Norma, Many email programs cannot see any type of formatting such as bold, colors and different fonts. AOL cannot see most of these things from other services, but email between AOL users can be formatted with just about anything including photos. The only formatting that is universal are the actual letter and most symbol characters. Thanks, Cheryl