Information message for list subscribers. I have been receiving error messages from America On Line (AOL) telling me (List Administrator) that all of the messages being sent from our mail list (PRA-L & PRA-D) to subscribers using AOL as their ISP are being rejected. [Refer to the Error message from Rootsweb Admin Software below for details]. I checked with the Rootsweb "Help Desk" and learned they have underdone significant modifications to their domain name lookup and IP addresses and this could cause a problem with some ISPs. [Refer to the Rootweb Help Desk message below for details]. Hopefully this problem will correct itself today and our subscribers who use AOL as their ISP will receive all the messages sent out the past couple of days. I will post this message again after the problem is resolved. Gene Pennington (Group 7) Vice President Research Director Pennington Research Association, Inc. www.PenningtonResearch.org ============================================= Error message from Rootsweb Admin Software: <<< 554-(RLY:B1) The information presently available to AOL indicates this <<< 554-server is generating high volumes of member complaints from AOL's <<< 554-member base. Based on AOL's Unsolicited Bulk E-mail policy at <<< 554-http://www.aol.com/info/bulkemail.html AOL may not accept further <<< 554-e-mail transactions from this server or domain. For more information, <<< 554 please visit http://postmaster.info.aol.com. ======================================= Rootsweb Help Desk Information from --> http://helpdesk.rootsweb.com/help.cgi. Date: 2004-01-27 Today, RootsWeb has undergone significant modifications to its domain name lookup and IP addresses, and from our perspective this looks to have happened without incident. However, there may be consequences external to RootsWeb's network. IP addresses are the underlying methodology that computers use to identify and talk to each other on the internet. While most ISPs will only store (cache) RootsWeb's IP addresses for short periods, some ISPs may retain our old details for an extended period. If you are having difficulties reaching RootsWeb sites (however, you probably won't see this page), the first recommendation is to wait an hour or two and then try again. If the period has extended to about a day, you may wish to ask your ISP to flush their DNS cache and see if that helps. If your ISP needs to contact us, they are welcome to contact us via the HelpDesk web form. With regard to e-mail, it is also possible that e-mail to and from RootsWeb may be delayed until the changes have spread (propagated) through the internet. Also, where RootsWeb has had some of our mailing list servers placed on a whitelist with ISPs, these arrangements may need to be renewed, with the consequence being that we may not be able to deliver e-mail to all ISPs at this time. Definition: IP Address - Every computer connected to the Internet is assigned a unique number known as an Internet Protocol (IP) address. End