Hi All, Don't know if others on America On-line are having e-mail kicked back since upgrading to AOL 6.0 but thought I would share the recommended RootsWeb solution. The long mail I just sent on grave inscriptions contained a lot of cut and pasted segments that must have contained illegal characters causing it to be kicked back to me by RootsWeb the first time I tried to mail it. When I followed the RootsWeb HelpDesk instructions below, it went through fine. Dave Petrie Arden Hills, Minnesota, USA ================================================== I'm an AOL user, and I have this odd problem... I have experienced problems with e-mail since upgrading to AOL 6.0. Some users have experienced format problems when they upgrade. AOL 6.0 sends e-mail to the Internet in a multipart, alternative format that includes support for both plain text and HTML. This new feature lets AOL members send rich-text mail (including font formatting, faces, colors, and sizes) to Internet recipients. When e-mailing to a RootsWeb mailing list, you will need to use the plain-text setting. RootsWeb users report the following method will enable AOL version 6.0 users to send plain text e-mails. Complete your e-mail Right click inside the text box Click Select All (at the bottom of the menu) Right Click in the text box again Click Text Click Normal Send the e-mail in the usual way