Something has changed but I do not know what, at SP In the last two weeks - I tried to print out a new Image, old OPR which I have done before, but nothing came out just a blank page. I had to save the image to a temp folder, in my pictures folder, from there I sent it to my documents so I could print it out. The many images I have paid for in the past I can still view and print out as before. Margaret ----- Original Message ----- From: "Jean Hudson" <whudson@kingston.net> To: <PERTHSHIRE-L@rootsweb.com>; <ANGUS-L@rootsweb.com> Sent: Tuesday, April 27, 2010 3:01 PM Subject: [PERTHSHIRE] scotlands people > > Help is requested using Scotland's People...I have not used it for a > while... > When I clicked on " view " for names I had paid for in the past, I was > given a page to open or save...clicked on open, but then had to determine > which document to use to actually view the certificate...when it came up, > it was so large, I could not view it on one page... > In the past, I could view the certificate on one page and print it... > Not sure what has changed or if I have missed something along the way... > Any assistance would be appreciated > > Thanks > Jean Wighton-Hudson > > ------------------------------- > To unsubscribe from the list, please send an email to > PERTHSHIRE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message >

Thanks Margaret Will do a " save " and see if the print comes out better. But I have not had to do that in the past. Jean ----- Original Message ----- From: Margaret O' Donnell To: perthshire@rootsweb.com Sent: Tuesday, April 27, 2010 11:03 AM Subject: Re: [PERTHSHIRE] scotlands people / Something has changed but I do not know what, at SP In the last two weeks - I tried to print out a new Image, old OPR which I have done before, but nothing came out just a blank page. I had to save the image to a temp folder, in my pictures folder, from there I sent it to my documents so I could print it out. The many images I have paid for in the past I can still view and print out as before. Margaret ----- Original Message ----- From: "Jean Hudson" <whudson@kingston.net> To: <PERTHSHIRE-L@rootsweb.com>; <ANGUS-L@rootsweb.com> Sent: Tuesday, April 27, 2010 3:01 PM Subject: [PERTHSHIRE] scotlands people > > Help is requested using Scotland's People...I have not used it for a > while... > When I clicked on " view " for names I had paid for in the past, I was > given a page to open or save...clicked on open, but then had to determine > which document to use to actually view the certificate...when it came up, > it was so large, I could not view it on one page... > In the past, I could view the certificate on one page and print it... > Not sure what has changed or if I have missed something along the way... > Any assistance would be appreciated > > Thanks > Jean Wighton-Hudson > > ------------------------------- > To unsubscribe from the list, please send an email to > PERTHSHIRE-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > ------------------------------- To unsubscribe from the list, please send an email to PERTHSHIRE-request@rootsweb.com with the word 'unsubscribe' without the quotes in the subject and the body of the message

I haven't experienced any recent problems, but I recognise some of what you are both saying from the past - when I upgraded my machine. I think it came down to the choice of 'viewer' that ScP offers. There is more info on that topic here http://www.scotlandspeople.gov.uk/content/help/index.aspx?r=551&458 and here http://www.scotlandspeople.gov.uk/content/faqs/index.aspx?45 Alternatively, send a 'contact us' message - I've always found them to be very helpful. http://www.scotlandspeople.gov.uk/content/help/index.aspx?r=551&460 HTH Pat "Here's tae us! Wha's like us? Damn few! - an' they're a' deid!" Old Scots Toast -----Original Message----- From: perthshire-bounces@rootsweb.com [mailto:perthshire-bounces@rootsweb.com] On Behalf Of Margaret O' Donnell Sent: 27 April 2010 16:04 To: perthshire@rootsweb.com Subject: Re: [PERTHSHIRE] scotlands people / Something has changed but I do not know what, at SP In the last two weeks - <[snip]> ----- Original Message ----- From: "Jean Hudson" <whudson@kingston.net> To: <PERTHSHIRE-L@rootsweb.com>; <ANGUS-L@rootsweb.com> Sent: Tuesday, April 27, 2010 3:01 PM Subject: [PERTHSHIRE] scotlands people > > Help is requested using Scotland's People...I have not used it for a > while... <[snip]> > Thanks > Jean Wighton-Hudson