Aol is having trouble but they won't say so contact them and ask for instructions on the Gobal.org file they will tell you how to del. it and Reinstall it but you will be told to get the 5.0 disc. at no charge until you do so you must fix it every time you go on line or go to http://na-members.web.aol.com/tech2Windows Tech/aol150/RestoreG;obal.org.htm Daniel C. Kline. Jr.