Oh... I understand. May have another idea for you. I just tried it and it looks pretty good - no unknown. Go to print. Then click on books. Select your starting person, etc. In the bottom right hand side click in print to file. Save the report on your computer as an .rtf file. Then send this file to the person. They can read it with their word processor. Hope this helps a bit. Take care - Emma In a message dated 5/28/2005 1:04:13 AM Central Standard Time, etm1935@netzero.com writes: I generally share in pdf format. I guess that is really why I have pursued this. It's big, plain and ugly there. Elaine