My Companion had problems, so as per the posts here I uninstalled it. XPHome. It gave me the choice to leave the printer options, so I left them as I don't know what other programs use them (if any) At the end of the uninstall received message " some elements could not be removed"; details: "unable to delete folder C:\Pcomp5" and they suggested manually deleting it (?) Also, I still have my pin # from 2004, shall I presume it will still work? Help appreciated Betsy Hare Kemp .