Betsy, To finish uninstalling/removing PAF Companion you WILL need to manually delete the PCOMP5 folder. Whether the new version accepts your unlock code depends which version of PAF Companion you registered. If it was prior to version 5.2 it will probably not work, and you will need to buy a new unlock code. But give the old one a try. If you have a copy of the installer you used in 2004, you can install it again and it will work with your unlock code. Bill Buchanan On Fri, Feb 25, 2011 at 10:41 AM, B.H. Kemp <bkgenea@yahoo.com> wrote: > My Companion had problems, so as per the posts here I uninstalled it. > XPHome. > > It gave me the choice to leave the printer options, so I left them as I > don't know what other programs use them (if any) > > At the end of the uninstall received message " some elements could not be > removed"; details: "unable to delete folder C:\Pcomp5" and they > suggested manually deleting it (?) > > Also, I still have my pin # from 2004, shall I presume it will still work? > > Help appreciated > > Betsy Hare Kemp > >