The two Bills gave you the corrrect advice. Do NOT delete the PAF5EnglishSetup.exe file. In fact, burn it to a CD or save it on a flash drive in case you ever need to reinstall, change computers, etc. Follow these steps (a repeat of their advice, just put in cookbook fashion): 1. START>Control Panel>Add Remove Programs (or Programs and Features in VISTA and Win7) and uninstall PAF 5 (I would prefer a full uninstall rather than a repair) 2. Reboot the computer. 3. Run that PAF5EnglishSetup file. Ignore those security warnings. They are coming because it is a downloaded file and are intended to warn people when something bogus is happening, but it is confusing because they also pop up with legitimate programs. You know you downloaded the file and it is from a reputable source so you can approve and run the file with no worries. Gary Templeman ----- Original Message ----- From: "Marg & Neil Andrews" <margay@tadaust.org.au> To: <paf-5-users@rootsweb.com> Sent: Friday, February 18, 2011 6:14 AM Subject: Re: [PAF-5] lost Paf > Thanks for your advice Lynn. I am trying not to panic! > However I cannot open my own Paf file - nothing happens when I click on > the > icon. so I can't read the Paf instructions. > I have 2 new icons on desktop - one with the new downloaded but > uninstalled > file which > comes up with Security Warning saying the publisher could not be > verified - > choose Run or Cancel. > And the other icon is the one for my niece's Paf which opens to the same > page as John Walden gets -" an opening screen with a photo of a dozen or > so > people in a family environment but can not get anything more" > My inclination is to delete the new download which incidentally is called > PAF5English setup - does > that sound right? >