Re: PAF Companion reports and Windows 7 Thanks to several of you for responding re: problems with Companion and charts and Windows 7. Cheryl noted that I needed Adobe or other pdf reader. I was using Adobe (version 9, I believe) that came with the computer, but still the Companion would not preview or print some of the charts. I Iooked for a way to specifiy programs and printers for Companion to use but could not find any way to solve the problem. I will try the other suggestsions that came from some of you as a result of my inquiry. An update for Adobe 9 came recently while I was on the computer and I clicked to install. The installation "failed", and I ended up with no Adobe program at all. Empty folders and no program. PDF-XChange free is a reader only. I may upgrade to the full version in order to create PDF documents. I am thinking of a family history document that combines Word, Excel, images and pdf files all in one document, and I thought that a pdf document might be the answer. In any event, the Companion still did not recognize the new PDF program I had and an attempt to preview or print some charts shut the Companion down. I had some correspondence with LDS about Windows 7 compatibility, and they recognized this problem but did not provide a certain cure.They suggested going back to an earlier version of Adobe, e.g. 7, rather than 9. I haven't done that, as described above. Thanks again. On Fri, Apr 15, 2011 at 3:00 AM, <paf-5-users-request@rootsweb.com> wrote: > > > Today's Topics: > > 1. PAF 5.2 Companion - problem with some charts in Windows 7 > (John C. Stone) > 2. Re: PAF 5.2 Companion - problem with some charts in Windows 7 > (Ross G. H. Cotton) > 3. Re: PAF 5.2 Companion - problem with some charts in Windows 7 > (singhals) > 4. Re: PAF 5.2 Companion - problem with some charts in Windows 7 > (Bob Demers) > 5. Re: PAF 5.2 Companion - problem with some charts in Windows 7 > (Bill Buchanan) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Thu, 14 Apr 2011 18:10:33 -0400 > From: "John C. Stone" <jcstone2@gmail.com> > Subject: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows 7 > To: paf-5-users@rootsweb.com > Message-ID: <BANLkTi=MbbGc7dnWdDCN-Q6vDwxi46UxAQ@mail.gmail.com> > Content-Type: text/plain; charset=ISO-8859-1 > > Hi, > I joined the PAF users rootsweb site in hopes that someone might comment on > the problem with Companion in previewing and printing reports. With Windows > 7, several reports such as Fan and others do not respond to "Preview" or > "Print" and shut the program down. Has anyone seen this problem, and if so > has anyone solved it? LDS said I might go back to Adobe Reader 7 instead of > later versions, but right now I'm not even using Adobe and I still can't > use > several of the reports with Windows 7. > > -- > John C. Stone II > Vermont, USA > jcstone2@gmail.com > > > ------------------------------ > > Message: 2 > Date: Thu, 14 Apr 2011 18:39:38 -0400 > From: "Ross G. H. Cotton" <rgcotton@skylinc.net> > Subject: Re: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows 7 > To: <paf-5-users@rootsweb.com> > Message-ID: <C18960F4E89844889BAF53D3A06BE8F3@UserPC> > Content-Type: text/plain; format=flowed; charset="iso-8859-1"; > reply-type=original > > Since you indicate that you are using Windows 7 I hope you have changed the > setup to use the Wizard so that Windows version thinks it is using an > earlier version of Windows ie. XP, to run PAF. > > > > Ross GH Cotton Burlington ON CAN 905)639-2929 > Skype me at - Cottonian Library > Genealogy of the Cotton surname is my Enigma > I haven't sent an attachment if the details aren't mentioned above > > GOONS member responsible for tracking the surname COTTON, #1437 > Coordinator for Cotton DNA testing Project, Worldwide > See http://home.comcast.net/~Cottondna/ > -----Original Message----- > From: John C. Stone > Sent: Thursday, April 14, 2011 6:10 PM > To: paf-5-users@rootsweb.com > Subject: [PAF-5] PAF 5.2 Companion - problem with some charts in Windows 7 > > Hi, > I joined the PAF users rootsweb site in hopes that someone might comment on > the problem with Companion in previewing and printing reports. With Windows > 7, several reports such as Fan and others do not respond to "Preview" or > "Print" and shut the program down. Has anyone seen this problem, and if so > has anyone solved it? LDS said I might go back to Adobe Reader 7 instead of > later versions, but right now I'm not even using Adobe and I still can't > use > several of the reports with Windows 7. > > -- > John C. Stone II > Vermont, USA > jcstone2@gmail.com > > ------------------------------- > To unsubscribe from the list, please send an email to > PAF-5-USERS-request@rootsweb.com with the word 'unsubscribe' without the > quotes in the subject and the body of the message > > > > ------------------------------ > > Message: 3 > Date: Thu, 14 Apr 2011 21:00:20 -0400 > From: singhals <singhals@erols.com> > Subject: Re: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows 7 > To: paf-5-users@rootsweb.com > Message-ID: <4DA798A4.9080607@erols.com> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > John C. Stone wrote: > > Hi, > > I joined the PAF users rootsweb site in hopes that someone might comment > on > > the problem with Companion in previewing and printing reports. With > Windows > > 7, several reports such as Fan and others do not respond to "Preview" or > > "Print" and shut the program down. Has anyone seen this problem, and if > so > > has anyone solved it? LDS said I might go back to Adobe Reader 7 instead > of > > later versions, but right now I'm not even using Adobe and I still can't > use > > several of the reports with Windows 7. > > > > Your last two lines explain the problem: those charts only > preview via Adobe-reader (or something it thinks is > adobe-reader). > > Sorry. > > Cheryl > > > ------------------------------ > > Message: 4 > Date: Thu, 14 Apr 2011 21:10:37 -0400 > From: Bob Demers <rdemers@roadrunner.com> > Subject: Re: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows 7 > To: paf-5-users@rootsweb.com > Message-ID: <4DA79B0D.9020304@roadrunner.com> > Content-Type: text/plain; charset=ISO-8859-1; format=flowed > > How, I pray, does one do this? > //Bob Demers/ > > On 4/14/2011 6:39 PM, Ross G. H. Cotton > wrote: > > Since you indicate that you are using Windows 7*I hope you have changed > the > > setup to use the Wizard so that Windows version thinks it is using an > > earlier version of Windows* ie. XP, to run PAF. > > > > > > > > Ross GH Cotton Burlington ON CAN 905)639-2929 > > Skype me at - Cottonian Library > > Genealogy of the Cotton surname is my Enigma > > I haven't sent an attachment if the details aren't mentioned above > > > > GOONS member responsible for tracking the surname COTTON, #1437 > > Coordinator for Cotton DNA testing Project, Worldwide > > See http://home.comcast.net/~Cottondna/ > > -----Original Message----- > > From: John C. Stone > > Sent: Thursday, April 14, 2011 6:10 PM > > To: paf-5-users@rootsweb.com > > Subject: [PAF-5] PAF 5.2 Companion - problem with some charts in Windows > 7 > > > > Hi, > > I joined the PAF users rootsweb site in hopes that someone might comment > on > > the problem with Companion in previewing and printing reports. With > Windows > > 7, several reports such as Fan and others do not respond to "Preview" or > > "Print" and shut the program down. Has anyone seen this problem, and if > so > > has anyone solved it? LDS said I might go back to Adobe Reader 7 instead > of > > later versions, but right now I'm not even using Adobe and I still can't > use > > several of the reports with Windows 7. > > > > > ------------------------------ > > Message: 5 > Date: Thu, 14 Apr 2011 22:53:53 -0600 > From: Bill Buchanan <genealogistbuchanan@gmail.com> > Subject: Re: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows 7 > To: paf-5-users@rootsweb.com > Message-ID: <BANLkTimxwRdrZcDaKSAC=g7RwbT6oc2RTg@mail.gmail.com> > Content-Type: text/plain; charset=ISO-8859-1 > > Bob, > > With Windows7 you just need the latest version of PAF Companion. You can > get > it here. > http://progenygenealogy.com/Downloads/PAFCompanionDownload.aspx > The older versions of PAF Companion have problems with 64-bit Windows7. > (Some of the knowledgebase documents used by FamilySearch support are for > older versions and only add to the confusion. The suggestion to switch to > Adobe Reader 7 is an example of misinformation. It is not a solution to > your > problem.) > > If you have PAF Companion version 5.2 or higher your unlock codes will work > with the latest version. > > Bill Buchanan > > > On Thu, Apr 14, 2011 at 7:10 PM, Bob Demers <rdemers@roadrunner.com> > wrote: > > > How, I pray, does one do this? > > //Bob Demers/ > > > > On 4/14/2011 6:39 PM, Ross G. H. Cotton > > wrote: > > > Since you indicate that you are using Windows 7*I hope you have changed > > the > > > setup to use the Wizard so that Windows version thinks it is using an > > > earlier version of Windows* ie. XP, to run PAF. > > > > > > > > > > > > Ross GH Cotton Burlington ON CAN 905)639-2929 > > > Skype me at - Cottonian Library > > > Genealogy of the Cotton surname is my Enigma > > > I haven't sent an attachment if the details aren't mentioned above > > > > > > GOONS member responsible for tracking the surname COTTON, #1437 > > > Coordinator for Cotton DNA testing Project, Worldwide > > > See http://home.comcast.net/~Cottondna/ > > > -----Original Message----- > > > From: John C. Stone > > > Sent: Thursday, April 14, 2011 6:10 PM > > > To: paf-5-users@rootsweb.com > > > Subject: [PAF-5] PAF 5.2 Companion - problem with some charts in > Windows > > 7 > > > > > > Hi, > > > I joined the PAF users rootsweb site in hopes that someone might > comment > > on > > > the problem with Companion in previewing and printing reports. With > > Windows > > > 7, several reports such as Fan and others do not respond to "Preview" > or > > > "Print" and shut the program down. Has anyone seen this problem, and if > > so > > > has anyone solved it? LDS said I might go back to Adobe Reader 7 > instead > > of > > > later versions, but right now I'm not even using Adobe and I still > can't > > use > > > several of the reports with Windows 7. > > > > > > > ------------------------------- > > To unsubscribe from the list, please send an email to > > PAF-5-USERS-request@rootsweb.com with the word 'unsubscribe' without the > > quotes in the subject and the body of the message > > > > > > -- > > Bill Buchanan > website: http://billbuchanan.byethost17.com > blog: http://billbuchanan.blogspot.com > > > ------------------------------ > > To contact the PAF-5-USERS list administrator, send an email to > PAF-5-USERS-admin@rootsweb.com. > > To post a message to the PAF-5-USERS mailing list, send an email to > PAF-5-USERS@rootsweb.com. > > __________________________________________________________ > To unsubscribe from the list, please send an email to > PAF-5-USERS-request@rootsweb.com > with the word "unsubscribe" without the quotes in the subject and the body > of the > email with no additional text. > > > End of PAF-5-USERS Digest, Vol 6, Issue 69 > ****************************************** > -- John C. Stone II Vermont, USA jcstone2@gmail.com
John C. Stone wrote: > Re: PAF Companion reports and Windows 7 > > Thanks to several of you for responding re: problems with Companion and > charts and Windows 7. > > Cheryl noted that I needed Adobe or other pdf reader. I was using Adobe > (version 9, I believe) that came with the computer, but still the Companion > would not preview or print some of the charts. I Iooked for a way to > specifiy programs and printers for Companion to use but could not find any > way to solve the problem. (G) Sorry, John. IIRC, the printer options in both PAF and Companion are the system defaults, but you probably already knew that? Cheryl