I have XP sp3 home. I have tried changing the windows vertically, horiz, and cascade. Same result. When I close the Gray screen (Opened using file/open) , it also closes the first one (opened from the Shortcut) Using the Shortcut opens with ALL data. Using the File /Open and chosing the data shows NOTHING except the toolbar at the Top. When I click on View or Search from the Gray screen, it puts me back with the Original Screen. Betsy