Connie- It happens because the list mail can only be plain text. The format you are using it rich text which doesn't come through (correctly) on the RootsWeb lists. Joan In a message dated 1/16/2009 3:47:12 P.M. Eastern Standard Time, [email protected] writes: Joan, Yes, to the question marks.? You told me of this before.? It eliminates other options I like that are included.? I find this only happens with the list letters.? Does not effect it at all when writing off list to my friends.? Go figure.? Connie