Thanks Bob Your a star ! ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Friday, May 18, 2001 3:08 PM Subject: Re: [OE] folders disappeared > Happens all the time John. > MS OE 5+ has a glitch in it that can and will cause the loss of msg.,s and/or > entire folders. > If you have OE set to compact in the back ground ,,,, turn it off. > > Go to Tools / Options / Maintenance and uncheck the option to compact > folders in the background. > > There appears to be a problem wherein when OE tries to access a folder (e.g. > to put a newly downloaded message in it) while it is being compacted some > messages or the whole folder may be lost. > > Once you have turned off background compacting, do it regularly (once a > week?) by first putting OE in off-line mode (VERY important) and then using > File / Folder / > Compact All. > > You may can recover your lost folders by forcing OE to build a new > Folders.dbx file. > Right click on your Inbox then click on Properties ,,,, click on the path to > where your Folders & msg.s are stored and scroll to the right to see the > entire path ,,,, record this path. > Now, shut down OE ,,,, right click on "Start" then click on "Explore" ,,, > navigate to your mail folder in the Path above and find the file Folders.dbx > ,,, rename it to Folders.dbx.bob > Restart OE ,,, OE will now,search the entire mail folder and build a new > Folders.dbx ,,, and hopefully restore the lost folders & msg.'s. ,,,,, > NOTE: this will destroy any structuring you may have had ,,, there will be > no more sub folders, only a long list of folders + their msg.'s. Sub folders > can be restored by Dragging & Dropping. > If you do not find the lost folders ,, Shut down OE ,,, go back to the > mail folder ,,, delete the new Folders.dbx and rename Folders.dbx.bob back to > Folders.dbx ,,,, restart OE and you are right back where you started from, > including all sub folders. > Good luck & lets hope this does it ,,,, I will be out of town for the next 9 days. > > Bob Hays > _____________________________________ > > > ----- Original Message ----- > From: "John Stevens" <[email protected]> > To: <[email protected]> > Sent: Friday, May 18, 2001 6:02 AM > Subject: [OE] folders disappeared > > > > I have a member of staff who tells me that some of his folders with about 500 messages > > have disappeared. They were there this morning but when he went into it just now they were not > > there. > > He had about 5 important folders set with rules under the root of his deleted items folder. > > He has scanned for a virus but nothing. > > There is no identities set-up and he has not deleted them. > > Has anyone come across this before. > > > > Regards > > > > John Stevens > > MAM Software Ltd > > > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm