Nancy, here's the fix from Bob in full John in Lincs, UK ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Thursday, March 29, 2001 8:58 AM Subject: Re: [OE] > MS OE 5+ has a glitch in it that can and will cause the loss of msg.,s and/or > entire folders. If you have OE set to compact in the back ground ,,,, turn it off. > > Go to Tools / Options / Maintenance and uncheck the option to compact > folders in the background. > > There appears to be a problem wherein when OE tries to access a folder (e.g. > to put a newly downloaded message in it) while it is being compacted some > messages or the whole folder may be lost. > > Once you have turned off background compacting, do it regularly (once a > week?) by first putting OE in offline mode (VERY important) and then using > File / Folder / > Compact All. > > You may can recover your lost folders by forcing OE to build a new > Folders.dbx file. > Right click on Tools / Options / Maintenance tab / Store Folder button ,,,, click on the path to > where your Folders & msg.s are stored and scroll to the right to see the > entire path ,,,, record this path. > Now, shut down OE ,,,, right click on "Start" then click on "Explore" ,,, > navigate to your mail folder in the Path above and find the file Folders.dbx > ,,, rename it to Folders.dbx.bob > Restart OE ,,, OE will now,search the entire mail folder and build a new > Folders.dbx ,,, and hopefully restore the lost folders & msg.'s. ,,,,, > NOTE: this will destroy any structuring you may have had ,,, there will be > no more sub folders, only a long list of folders + their msg.'s. Sub folders > can be restored by Dragging & Dropping. > If you do not find the lost folders ,, Shut down OE ,,, go back to the > mail folder ,,, delete the new Folders.dbx and rename Folders.dbx.bob back to > Folders.dbx ,,,, restart OE and you are right back where you started from, > including all sub folders. > Good luck > > Bob Hays > _____________________________________ > ----- Original Message ----- > From: "John Line" <[email protected]> > To: <[email protected]> > Sent: Thursday, March 29, 2001 1:13 AM > Subject: [OE] > > > > Hi, when I C-A-D, to restart after the puter locked up, I found that OE had > > ditched all of the subsidiary folders that I had created...any ideas how I > > can retrieve them, and the data that was in them? I'm running OE 5.5 on > > WIN98. When I used Explorer to try to find them, they're there in the > > Identities folder, but no go for opening them... > > > > John > > > > > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > > > ______________________________