Robert= I see you keep posting this , OE, MS dont concur, also I have over 240 folders subfolders and sub sub folders , since 1997, and I run compact in the background , I have never lost a folder once , what can you mean it happens all the time when I run OE on 3 systems here and have never had this problem and I checked with MS and they claim it don't happen, , where is proof, because since it it dont happen to me, dont mean it dont happen, I just want proof on this statement , where do you get this info? If they disappear from OE they are not deleted then where are they , would not a *.dbx in find files find them ? Dan Genealogy Resources http://www.wvi.com/~wb For Virus/Spam/Firewall/help on win or OE http://www.angelfire.com/or/matney/page1.html All my lists have a website to share data - ask ----- Original Message ----- From: "Robert Hays" <[email protected]> To: <[email protected]> Sent: Friday, May 18, 2001 7:08 AM Subject: Re: [OE] folders disappeared > Happens all the time John. > MS OE 5+ has a glitch in it that can and will cause the loss of msg.,s and/or > entire folders. > If you have OE set to compact in the back ground ,,,, turn it off. > > Go to Tools / Options / Maintenance and uncheck the option to compact > folders in the background. > > There appears to be a problem wherein when OE tries to access a folder (e.g. > to put a newly downloaded message in it) while it is being compacted some > messages or the whole folder may be lost. > > Once you have turned off background compacting, do it regularly (once a > week?) by first putting OE in off-line mode (VERY important) and then using > File / Folder / > Compact All.