We have a problem here, such as: 1. I am totally unfamiliar with Windows ME 2. You have too many of the same function type programs installed and all competing against one another, plus I may could help with IE & OE but all other browsers and mail clients are beyond me. Considering your problems with this computer, you really need to decide which mail client you prefer to use and get rid of the others then concentrate on getting that combination of browser + mail working before adding anything else. I did come up with a little bit of info, that MAY fit your situation: ********************* Err Msg: A Fatal Exception 0E Has Occurred at 0028:<XXXXXXXX> -------------------------------------------------------------------------------- The information in this article applies to: Microsoft Windows Millennium Edition Microsoft Windows 98 Microsoft Windows 95 -------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS After you install Windows, you may receive the following error message when Windows starts: A Fatal Exception 0E has occurred at 0028:XXXXXXXX in VXD SYMEvent(02)+XXXXXXXX. CAUSE This behavior can occur if an older version of a Symantec program (such as Norton AntiVirus) is installed. (snip) ******************** I would suggest you go ahead and contact HP tech services for now. If you get to the point where we can deal with only IE & OE perhaps we can help. Sorry Bob Hays _________________________________ ----- Original Message ----- From: "Karima" <[email protected]> To: <[email protected]> Sent: Thursday, June 21, 2001 6:55 AM Subject: Re: [OE] Cannot browse any pages > I'd be most grateful. I was just waiting until the weekend to call and go > through the nightmare of contacting HP tech services. > > First of all, I am not having any trouble with my old HP computer (which I > am using at the moment). It is just very slooooooooooow compared to the > other one. > > The computer is a HPXP788 > AMD 1 GHZ, > 128MB (upgraded - but I can't remember to what) > 60 GB > > The OS is ME > The modem is: Conexant SoftK56 Data, Fax, PCI Modem > > I have both IE and Netscape browsers and OE, Netscape, Eudora & Pegasus > email programs installed - none of any of these worked. > > I could get connected to my ISP (a local company), but when I tried to view > a web page, I got an error "cannot be displayed" message. > > When I tried to access my email (from any of the four email programs) I got > a Popserver3 message - can't remember what it was. > > I went through hours of trying to get it to work with the tech people at my > ISP, nothing worked. > > Now, I can't even get through to my ISP. When I click on the ISP icon it > brings up the dialing window. When I click on that it immediately goes to a > blue screen that has "Error OE: 0028:0000DD02". > > Then when I hit a key, the dialing window comes up and it appears to be > dialing, but there is no sound coming from the modem. > > That's about it :-) > > Karima (snip)