I don't see a connection between OE and browsing at all. Is the person able to send and receive email via Outlook Express? Failure to access a webpage has always been a problem of my internet service provider. Even now, when using cable, if the cable isn't running properly, then I can't reach the internet. But, the mail system might still be up and running and I can access mail. The reverse also can hold true. Elaine ----- Original Message ----- From: "John Stevens" <[email protected]> To: <[email protected]> Sent: Wednesday, June 20, 2001 5:38 AM Subject: [OE] Cannot browse any pages > Slightly off topic but still Internet Explorer, hopefully someone can help. > > > > We have a customer who cannot browse any pages on his web browser. > We have been through everything and we have set up a lot of people and this is the first time > this has occurred. > It is getting the connection to the Internet fine, we have checked all of the settings within dial-up networking > different dns, different ISP's, checked the web browser connection settings. > checked and unchecked automatically detect network settings. Checked the correct network protocols and > adapters are displayed. > We have done everything but to no avail, still he cannot view any web pages. > We have even upgraded his internet explorer from 5 to 5.5 and done a repair of Internet Explorer > within the add remove programs. > Can anyone sched any light on this as the customer is somewhat p****d off and we are as confused as hell. _________________________________________________________ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com