Gee, I hope you are not one of those people who work for DSL! Has this person ever been able to browse? Has he tried a different browser? If so, thru trial and error, after many of these errors in set-up and with no help from so-called techs, I had to do a "Factory-restore!" Once done, I went into the help-section, printed up every topic on settings for every possible connection and eventually, was up and running. I then did a user back-up/user-restore disc, should this ever happen again! I found OE to be very finicky and shaky! And I am not computer-literate....I went from webtv to computer! If someone had the smarts to create a set-up software for every system that would input connection settings at the initial set-up, they could make a mint! This is just an idea and good luck! Linda J. ----- Original Message ----- From: "John Stevens" <[email protected]> To: <[email protected]> Sent: Wednesday, June 20, 2001 4:38 AM Subject: [OE] Cannot browse any pages > Slightly off topic but still Internet Explorer, hopefully someone can help. > > > > We have a customer who cannot browse any pages on his web browser. > We have been through everything and we have set up a lot of people and this is the first time > this has occurred. > It is getting the connection to the Internet fine, we have checked all of the settings within dial-up networking > different dns, different ISP's, checked the web browser connection settings. > checked and unchecked automatically detect network settings. Checked the correct network protocols and > adapters are displayed. > We have done everything but to no avail, still he cannot view any web pages. > We have even upgraded his internet explorer from 5 to 5.5 and done a repair of Internet Explorer > within the add remove programs. > Can anyone sched any light on this as the customer is somewhat p****d off and we are as confused as hell. > > Regards > > John Stevens > MAM Software Ltd > [email protected] > > > > > > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm > > ============================== > Search over 1 Billion names at Ancestry.com! > http://www.ancestry.com/rd/rwlist1.asp >