On the contrary, it WAS solved, = corrupted Registry entries for that Identity. Creating a new Identity set you up with a WHOLE new mail program from scratch, including registry entries. Will do on the forum set up. Bob ----- Original Message ----- From: "Hughes" <[email protected]> To: "Robert Hays" <[email protected]>; "Outlook Express -L List" <[email protected]> Sent: Wednesday, February 16, 2000 11:47 PM Subject: Re: [OE] Address Book > The saga of the blanked out address book has been resolved; not solved, but > resolved. I had to create a new identity in Outlook Express and then import > first the address book and then all the messages from the old account. I > then proceeded to check carefully that everything was, indeed, received; > then I canceled the old identity and the "bad" address book file (.wab). > Thanks to all who tried to help, especially Bob Hays and an MVP on a Win98 > OE newslist. I think his name was Tom Koch. If that's not right, I'm very > sorry, but I did forget to make sure the newslists were transferred to the > new identity before I canceled the old one. Bob, I may call upon you to > help me out here again. > > Elizabeth Hughes > >