Hi, when I C-A-D, to restart after the puter locked up, I found that OE had ditched all of the subsidiary folders that I had created...any ideas how I can retrieve them, and the data that was in them? I'm running OE 5.5 on WIN98. When I used Explorer to try to find them, they're there in the Identities folder, but no go for opening them... John

MS OE 5+ has a glitch in it that can and will cause the loss of msg.,s and/or entire folders. If you have OE set to compact in the back ground ,,,, turn it off. Go to Tools / Options / Maintenance and uncheck the option to compact folders in the background. There appears to be a problem wherein when OE tries to access a folder (e.g. to put a newly downloaded message in it) while it is being compacted some messages or the whole folder may be lost. Once you have turned off background compacting, do it regularly (once a week?) by first putting OE in offline mode (VERY important) and then using File / Folder / Compact All. You may can recover your lost folders by forcing OE to build a new Folders.dbx file. Right click on Tools / Options / Maintenance tab / Store Folder button ,,,, click on the path to where your Folders & msg.s are stored and scroll to the right to see the entire path ,,,, record this path. Now, shut down OE ,,,, right click on "Start" then click on "Explore" ,,, navigate to your mail folder in the Path above and find the file Folders.dbx ,,, rename it to Folders.dbx.bob Restart OE ,,, OE will now,search the entire mail folder and build a new Folders.dbx ,,, and hopefully restore the lost folders & msg.'s. ,,,,, NOTE: this will destroy any structuring you may have had ,,, there will be no more sub folders, only a long list of folders + their msg.'s. Sub folders can be restored by Dragging & Dropping. If you do not find the lost folders ,, Shut down OE ,,, go back to the mail folder ,,, delete the new Folders.dbx and rename Folders.dbx.bob back to Folders.dbx ,,,, restart OE and you are right back where you started from, including all sub folders. Good luck Bob Hays _____________________________________ ----- Original Message ----- From: "John Line" <[email protected]> To: <[email protected]> Sent: Thursday, March 29, 2001 1:13 AM Subject: [OE] > Hi, when I C-A-D, to restart after the puter locked up, I found that OE had > ditched all of the subsidiary folders that I had created...any ideas how I > can retrieve them, and the data that was in them? I'm running OE 5.5 on > WIN98. When I used Explorer to try to find them, they're there in the > Identities folder, but no go for opening them... > > John > > > > ==== OUTLOOK-EXPRESS Mailing List ==== > To remove your email address from this list, visit this url: http://homepages.rootsweb.com/~cheps/maillist.htm >